What is a fallback value in variable mapping?
A fallback value is a default value used when data for a variable is missing in the Excel sheet. It can also be a fixed value that applies to all customers.
Related Articles
What is a fallback value in variable mapping, and how do I set it in MyOperator?
⚡Quick answer - A fallback value is default text (e.g., “Customer”, “User”) that appears when a variable in your upload file is blank. Set each fallback on the Variable Mapping screen so every recipient sees a complete, professional message—even if ...
How does variable mapping work in WhatsApp campaigns?
Variable mapping connects template placeholders (like , ) to columns in your uploaded Excel/CSV file. This makes your WhatsApp campaign personalized at scale, ensuring each recipient sees content tailored to them. ? What Are Template Variables? In ...
How can I ensure my Excel sheet is correctly formatted for variable mapping?
When sending personalized WhatsApp campaigns, your Excel or CSV file must be formatted correctly so that template variables (e.g., , ) map seamlessly to real customer data. ⚠️ If the file is misformatted, your campaign may fail, variables will remain ...
When is variable mapping required in MyOperator?
⚡Quick answer - Variable mapping appears only when your selected WhatsApp template contains placeholders such as {{1}}, {{2}}. If the template has no variables, the mapping step is skipped and you proceed straight to contact upload. When should I use ...
When is variable mapping required?
Variable mapping is needed only when the selected template contains variables. If no variables are present, this step is skipped.