What is a fallback value in variable mapping?
A fallback value is a default value used when data for a variable is missing in the Excel sheet. It can also be a fixed value that applies to all customers.
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When is variable mapping required?
Variable mapping is needed only when the selected template contains variables. If no variables are present, this step is skipped.
How does variable mapping work in WhatsApp campaigns?
Variable mapping connects placeholders (e.g., {{customername}}) in the template to actual data (e.g., the "Name" column in your Excel sheet). It ensures personalized messages are sent. In a template with variables like {{customername}}, {{amount}}, ...
How can I ensure my Excel sheet is correctly formatted for variable mapping?
Your Excel sheet must contain the exact columns needed for the variables in the template. For example, if your template includes {{customername}}, {{amount}}, and {{date}}, the Excel sheet should have columns like "customer_name", "amount", and ...
Why MyOperator is a value for money?
We believe that 80% of your business happens over a phone. The value of a phone call is therefore, very high because missing calls is equivalent to losing out on revenue. MyOperator, provides call management solutions to businesses by ensuring that ...
What are the four key parts of creating a WhatsApp campaign?
The four key parts are: Template selection: Choose from pre-approved WhatsApp templates. Audience creation: Upload an Excel sheet with customer details. Variable mapping: Map variables for personalized messages (if needed). Scheduling: Schedule the ...