What is a WhatsApp Template Message?
WhatsApp allows businesses to interact with their users with any message until 24 hours from the user’s last message.
Once this 24-hour window is closed, you are only allowed to send a Template Message that needs approval from WhatsApp.
This is done to ensure that businesses do not spam users on WhatsApp.
The WhatsApp Template message can be anything ranging from a promotional message, product launch, weekly newsletter, abandoned cart, festive greetings and much more.
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WhatsApp Template Message Guidelines
WhatsApp Template Message allows Businesses to reach out to their customers by sending them notifications on WhatsApp. In order to send these templates to users, we need to get them approved from WhatsApp. In case your template messages are getting ...
What media format does the WhatsApp Template Message support?
The WhatsApp Template Message formats can be Text, Image, File or Video. Text must be included in any of these media formats since it is mandatory. This means only Images, Files or Videos can not be sent to the users as a Template Message.
How to submit a New WhatsApp Template Message?
To submit a new template message in MyOperator App follow the below steps: 1. Open Template Message Section in MyOperator App Go to Manage ? Template Message and click on the “+ New” button on the top right corner. 2. Customize the Template Message ...
Formatting rules you should know before creating a WhatsApp Template Message
Proofread your content for spelling and grammar before submitting it for review. Messages with incorrect spelling or any grammatical errors may prompt customers to view these messages as spam. Make sure to use variable parameters (e.g., {{1}}, ...
Can I edit any approved WhatsApp Message Templates?
No! Once a WhatsApp Template Message is approved, you can't make changes or edit the Template Message. Only the dynamic values in the Template Message can be edited which is set while submitting it.