What is an Outbound Dialer?
An "Outbound Dialer" automatically dials phone numbers from your contact list, in sequential order. It generates outbound calls to your customers as per the availability of your agents and the number of channel lines.
MyOperator is an initiative towards making call management easy for small and medium sized organizations. It understands how management of phone calls can directly impact customer service. Therefore, it is built to better serve the needs of the customers. The idea is to envision a world where businesses are able to manage, track and record their business calls.
Along with an enthusiastic approach of making call management effective and manageable, our team of over 100 members, strives to find ways to bring in more features of a call management system across industries.
We believe that business relationships can be made sustainable with quality telephony experience leveraging cloud based technologies. We aim to deliver innovation through smarter simpler telephony solutions to the market. Our customers save their time, money and precious resources with better call management and increased operational efficiency. Our uniqueness lies in the simplicity and affordability of the services we offer and we are proud of doing so.
How to make outgoing calls via MyOperator (Click to call and Dialer app)
MyOperator is giving facility to make outgoing calls via MyOperator. You and your team can initiate calls from the mobile app, web panel, and CRM MyOperator provides a Caller-ID to make outgoing calls, Caller-ID is the number that displays on ...
New feature release "Outbound Dialer", effective 25th Novemeber
An Outbound Dialer automatically generates outbound calls to a list of phone numbers as per the availability of channel lines and agents responsible to receive calls. Two channel lines are consumed to make one outbound call. An outbound call consists ...
How does an Outbound dialer work?
The following process explains how an OBD works: A contact list consisting of your customers’ numbers is queued through the API. Outbound calls are generated to each customer as per the availability of channel lines and agents responsible to receive ...
Do I need to pay extra for the Outbound Dialer feature?
Yes, you need to pay extra for the Outbound dialer feature/service. MyOperator is an initiative towards making call management easy for small and medium sized organizations. It understands how management of phone calls can directly impact customer ...
What is an outbound campaign?
Outbound campaign is peer to peer calls and pre recorded voice messages or IVR based phone calls for your customers.