MyOperator Outbound Dialer (OBD) is an automated dialing system that enables businesses to perform and manage their outbound calls, on any scale.

What is Outbound Auto Dialer?

An auto dialer is an outbound call center solution that automatically dials customer numbers and can deliver important information through an IVR, or can connect a customer to a user once the call has been answered.

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    • What is Outbound Auto Dialer?

      Audience: Admins, compliance owners, and operators in India evaluating/using Outbound Auto Dialer. Goal: Understand availability, meet TRAI requirements, request activation, and (if approved) run a compliant outbound program. Table of contents What ...

    • How does the MyOperator Outbound Dialer work and how do I place a business-ID call?

      ⚡Quick answer - Install the MyOperator Dialer app, log in with your registered SIM, select your business Caller ID, and tap Call. The system bridges an agent leg and a customer leg, so the customer sees your business number; the call auto-logs (and ...

    • Can I use my already existing IVR for OBD (Outbound Dialer) in MyOperator?

      Short answer: No—your inbound IVR cannot be used as-is for OBD. Why? OBD flows are outbound-only, optimized for auto-dial + press-key journeys, pacing, and reporting. You should create a dedicated OBD IVR, but you can reuse audio prompts (greetings, ...

    • What is an Outbound call?

      An outbound call in MyOperator is a phone call initiated by your agent to a customer or prospect for sales, follow-ups, feedback, or proactive support. Contents At a glance Prerequisites How to place an outbound call (web) Alternative paths (mobile & ...

    • What is Live Call Transfer Auto-dialing feature?

      1 | When & Why Use Live Call-Transfer Auto-Dialing This feature lets an agent press one key to (a) transfer the current caller to the right queue or colleague and (b) auto-dial the next customer on the campaign list—all in under a second. Scenario ...