What is Free Tier Conversations?

What is Free Tier Conversations?

Each WhatsApp Business Account gets 1,000 free service conversations each month across all of its business phone numbers. This number is refreshed at the beginning of each month, based on the WhatsApp Business Account time zone. Marketing, utility, and authentication conversations are not part of the free tier.
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    • What is Free Tier Conversations?

      Free Tier Conversations: Service conversation opens when a customer messages you. That inbound message starts a rolling 24‑hour customer service window during which you can send non‑template (free‑form) replies at no charge. This is different from ...
    • Are there any free conversations available?

      Yes, each WhatsApp Business Account receives 1,000 free service conversations per month across all business phone numbers. However, marketing, utility, and authentication conversations are not included in the free tier.
    • Are there any free conversations provided?

      Yes, WhatsApp provides 1,000 free service conversations each month.
    • Are there any free conversations available?

      Yes. WhatsApp offers unlimited free service conversations per month for every WhatsApp Business Account (WABA). However, this applies only to a specific type of message exchange. ? What Are Free Service Conversations? These are customer-initiated ...
    • Are there any free conversations provided?

      Yes — Unlimited free Service conversations are included with WhatsApp Business Accounts (WABA). These are customer-initiated chats where you can reply within 24 hours at no cost. ? What Counts as a Free Conversation? Type Who Initiates Message ...