What is Free Tier Conversations?

What is Free Tier Conversations?

Each WhatsApp Business Account gets 1,000 free service conversations each month across all of its business phone numbers. This number is refreshed at the beginning of each month, based on the WhatsApp Business Account time zone. Marketing, utility, and authentication conversations are not part of the free tier.
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    • Are there any free conversations available?

      Yes, each WhatsApp Business Account receives 1,000 free service conversations per month across all business phone numbers. However, marketing, utility, and authentication conversations are not included in the free tier.
    • Are there any free conversations provided?

      Yes, WABA provides 1,000 free service conversations each month.
    • What are free-entry point conversations?

      Free-entry point conversations occur when a customer contacts a business via a Click to WhatsApp Ad or Facebook Page Call-to-Action button. If the business responds within 24 hours, a free-entry point conversation is opened, which lasts for 72 hours. ...
    • Why should I invest in a toll free number for my business?

      Toll free numbers have been in use since long and some very successful business empires have prospered by incorporating their usage in their daily requirements. And it’s not just about the number being toll free. 1. Increased Sale Studies and survey ...
    • How does a free-entry point conversation affect other open conversations?

      When a free-entry point conversation is opened, all other open conversations between the business and the customer are closed, and no new conversations can be opened until the free-entry point conversation expires.