What is meant by after office hours and non working days?

What is meant by after office hours and non working days?

MyOperator offers different types of IVR, which are different for office hours, after office hours, non working days and many as per your requirement.

After office hours means the time after the office gets closed, eg- time after your 9-6 working time.

Non working days on the other hand means those days on which office doesn’t open like sundays or festival holidays.

This different types of IVR is created to serve that time during when sales agents may not be available to attend calls.

You can create such kind of “after office IVR” by following these steps."How to create a new IVR"

    • Related Articles

    • How do I view and change the working and non-working hours or days for a call flow in MyOperator?

      ⚡Quick answer - You can view and update the working hours and days for any call flow directly from the Design Callflow section in your MyOperator panel. Go to Call → Design Callflow → Select your call flow → Edit → Adjust schedule (working hours, ...
    • How can I view and update timings and working days of my call flow?

      Go to Manage → Design Callflow, open the target Call Flow/Department, and edit the Working Hours/Office Hours module to set start–end times and active days (Mon–Sun). Add after‑hours routing (voicemail/forwarding), and holiday exceptions as needed. ...
    • Non-disclosure and Confidentiality Agreement

      Applies to: Prospects, customers, partners, and vendors of VoiceTree Technologies Pvt. Ltd. (“MyOperator”) Legal notice: This article explains our standard mutual Non-Disclosure Agreement (NDA) in plain language. It is not legal advice. Table of ...
    • Non- disclosure and confidentiality agreement

      This Non-disclosure and confidentiality agreement is by and between VoiceTree Technologies Pvt. Ltd. a company incorporated under the Companies Act, 1956 (hereinafter referred to as “VoiceTree”, which expression shall, unless it be repugnant to the ...
    • Who is the MyOperator Technology Partner Program meant for?

      Table of contents Who is this FAQ for? Quick answer (one line) Ideal partner profiles (with examples) Primary use cases & sample flows Benefits for each partner type Minimum technical & commercial requirements How to apply — copy‑paste steps ...