What is MyOperator Lite? What are different features available in MyOperator Lite?

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• Compare editions: MyOperator Lite, MyOperator Desk and MyOperator Prime

  MyOperator Desk and MyOperator Lite are different editions of MyOperator designed for different business categories and usages. MyOperator Lite is designed to be used as virtual EPABX system with day to day office call management and hence the light ...

• What are the different methods of Call routing/distribute call volume available in MyOperator?

  You can route calls in three different ways. They are as follows: Serial wise to selected Users: Each time a customer calls, the call is routed to the agents in a specific order. For example, consider this: There are 5 agents responsible to receive ...

• What are the different types of IVR available?

  According to the requirements of the customers and businesses, MyOperator lets you create your own IVRs depending on your usability. You can create the following types of IVRs with MyOperator: Default IVR: This is an IVR which is usually played when ...

• What is MyOperator?

  MyOperator is a cloud-based call management system that provides call optimization solutions for businesses. Being a SaaS product, it does not require any hardware or software installation. It provides a complete analytical report of all the calls ...

• What if there are no lines available to dial out a call to a customer?

  If there are no lines available to dial out a call to a customer, then the customer’s number will be added to the queue list again. MyOperator is an initiative towards making call management easy for small and medium sized organizations. It ...