What is routes in Account Preferences?

What is routes in Account Preferences?

We provide different operators from which we generate the IVR calls to your landing numbers. In bad situations where operator has issues making calls to your number, you may switch between either of the options available (1 or 2), this will make sure that the calls generated thereafter are from a new operator. This will help you to reduce your dependency on your account manager and speed up the process. In-case, it is still not resolved, your AM is always there.

Note: Make sure that the landing numbers at your end are working perfectly fine, that is, they are not switched off, out of reach or out of service.



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