What is the Campaign Feature in WABA?

What is the Campaign Feature in WABA?

The Campaign Feature in WABA is a tool that helps businesses connect with customers through WhatsApp, promoting sales and building customer loyalty. It allows businesses to reach hundreds or thousands of customers with just one click.

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    • Related Articles

    • How can I access the Campaign Feature in WABA?

      You can access the feature by going to Manage > WhatsApp > Campaigns > Create Campaigns.

    • What should I keep in mind when selecting a template for a campaign?

      Ensure that the campaign name is unique, and choose the WABA account and phone number you want to use. If the template includes variables, ensure you have the necessary data in your audience sheet.

    • What is an outbound campaign?

      Outbound campaign means the way to initiate the call to the caller to the callee. There are two types of campaign IVR based campaign:  Customers communicate to the user based on IVR call flow.  Example: Clients want to run a campaign to connect ...

    • Why is WABA onboarding important for MyOperator?

      Onboarding clients to use both Call and WhatsApp Business API (WABA) is a critical step towards transforming MyOperator into a call + WhatsApp solution provider. It allows businesses to utilize both communication channels seamlessly.

    • What roles have access to WABA functionalities?

      Role: The Manager/Admin/Owner can perform the following functions: WABA Account: Create and view all connected WABA accounts. Templates: Create, delete, and view all approved and pending templates. Campaigns: Run and view all campaigns. Chat: Engage ...