What is the difference between MyOperator and CODAC?

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• What is CODAC?

  Cloud Automated Confirmation (CODAC) allows you to automate the process of making outbound calls to your customers when you need to confirm the delivery of their order, know their feedback, deliver necessary information about the delivery date, etc. 

• What is the difference between contacts and users?

  There is a major difference between a “User” and a “Contact”. User: A person who is responsible to receive IVR calls or can access the MyOperator account using his/her own registered phone number is a User. (Add a new user) Contact: A phone number ...

• Will paying bills make me eligible to renew my account? What is the difference between the both?

  Yes, paying will definitely allow you to renew your account. There’s a slight difference between paying bills and renewing account. Paying bills: Paying bills is the regular payment of monthly bills according to your usage of your MyOperator account. ...

• What features are included in OBD and not in CODAC?

  OBD CODAC The call can get transferred from one user to another user in your organization. The call cannot get transferred between the users in your organization. The details of an ongoing call can be seen in the live call widget on the logs page. ...

• Compare editions: MyOperator Lite, MyOperator Desk and MyOperator Prime

  MyOperator Desk and MyOperator Lite are different editions of MyOperator designed for different business categories and usages. MyOperator Lite is designed to be used as virtual EPABX system with day to day office call management and hence the light ...