What is the logic behind the 4QT integration?
Logic: The CRM team will generate leads for new calls and activity for existing calls
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What is the logic behind the Kreato integration?
Logic: For All calls from MyOperator will be added as lead or activity in the kreato CRM.
What is the logic behind the Zendesk integration?
Logic: For every call, the ticket will be generated to the agent who has picked up the call. For missed calls, the ticket will be generated and assigned to the admin.
What is the logic behind the Pipedrive integration?
Logic: Incoming calls: Myoperator will check if an open deal exists in the Pipedrive panel or not. If deal does not exist, we will create a new deal if deal exists, we add the call as activity. Outgoing Calls: Only activity will be saved against open ...
What is the logic behind the Pipedrive integration?
Logic: Incoming calls: Myoperator will check if an open deal exists in the Pipedrive panel or not. If deal does not exist, we will create a new deal if deal exists, we add the call as activity. Outgoing Calls: Only activity will be saved against open ...
What is the logic behind the NPF (NoPaperForms) integration?
When someone calls the service number, MyOperator will check if any counsellor is assigned to the caller or not. If assigned, it will dial the same counsellor. If the counsellor is not picking up the call, then normal IVR will be played and in case ...