What is the Salesforce integration Process with MyOperator?

What is the Salesforce integration Process with MyOperator?

Process:
  1. When Incoming calls land to the MyOperator Panel, post integration Lead is created.
  2. If client calls first time to the service number it will create a Lead , if client calls second time it will create an Activity and process goes on if further calls are received.
  3. In case of Outgoing after Integration client can make a call from the lead section, we give flexibility to client to make a call from the desired salesforce Module.

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