What is the Salesforce integration Process with MyOperator?

What is the Salesforce integration Process with MyOperator?

  1. When Incoming calls land to the MyOperator Panel, post integration Lead is created.
  2. If client calls first time to the service number it will create a Lead , if client calls second time it will create an Activity and process goes on if further calls are received.
  3. In case of Outgoing after Integration client can make a call from the lead section, we give flexibility to client to make a call from the desired salesforce Module.

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