What is the Salesforce integration Process with MyOperator?
Process:
- When Incoming calls land to the MyOperator Panel, post integration Lead is created.
- If client calls first time to the service number it will create a Lead , if client calls second time it will create an Activity and process goes on if further calls are received.
- In case of Outgoing after Integration client can make a call from the lead section, we give flexibility to client to make a call from the desired salesforce Module.