What is the Salesforce integration Process with MyOperator?

Process:

When Incoming calls land to the MyOperator Panel, post integration Lead is created.
If client calls first time to the service number it will create a Lead , if client calls second time it will create an Activity and process goes on if further calls are received.
In case of Outgoing after Integration client can make a call from the lead section, we give flexibility to client to make a call from the desired salesforce Module.

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How the Salesforce integration works?
New Lead will be created whenever there is an incoming call on MyOperator. Leads are created with auto filled details. Under “Open Activities” you will get the details about duration and recording URL of the Call. Activities are created once lead is ...
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Prerequisites: Client Need to provide the Sandbox Credential for Salesforce We need Myoperator credentials as well for testing.
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