What permissions are assigned to each role?

There are 3 roles that MyOperator offers to its Pro users following a professional hierarchy. 

1. Administrator: This user is the head of the company. Administrators or super admins can access the accounts of every user.
2. Manager: This user is the head of a particular department/departments. Managers have accessibility to their own as well as the accounts of the people working in their department. 
3. Basic: Basic users can only access their own accounts. They cannot get an overview of the other users’ panels. However, they have permission to change the password.

Listed below are the roles along with the permissions:

	Administrator	Manager	Basic
Contact	Has access to all contacts	Has access to all contacts	Has access to all contacts
Export	Can export contacts,users and logs	Can export contacts,users and logs	Cannot export contacts,users and logs
IVR	Can create multilevel and multiple IVRs by adding departments	Cannot create multilevel and multiple IVRs by adding departments	Cannot create multilevel and multiple IVRs by adding departments
Logs	Can view, add/edit overall company logs	Can view, add/edit department logs	Can only view own logs
Remarketing	Can remarket via sms or facebook integration.	Can remarket via sms or facebook integration.	Cannot remarket via sms or facebook integration.
Reports	Can view all reports	Can view all reports	Can view all reports
Send SMS	Can send SMSes	Can send SMSes	Cannot send SMSes
Users	Can view, add/edit and delete users	Can view and add/edit users	Can only view users
API Integration	Can integrate CRMs to MyOperator	Can integrate CRMs to MyOperator	Cannot integrate CRMs to MyOperator

  

The above-mentioned permissions are set by default. However, they are editable and can be set according to your own requirements.

To create your own permissions, follow the steps mentioned below:

1. Login with your super admin credentials into your MyOperator panel and click on “Manage” at the top.

2. Click on “Permission" from the Functionality section.

3. Here you can view all the permissions assigned to the administrator, manager, and basic user. You can also check or uncheck the box to add/remove the permission respectively.

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