What permissions are assigned to each role?

What permissions are assigned to each role?

There are 3 roles that MyOperator offers to its Pro users following a professional hierarchy. 
  1. Administrator: This user is the head of the company. Administrators or super admins can access the accounts of every user.
  2. Manager: This user is the head of a particular department/departments. Managers have accessibility to their own as well as the accounts of the people working in their department. 
  3. Basic: Basic users can only access their own accounts. They cannot get an overview of the other users’ panel. However, they have the permission to change the password.
Listed below are the roles along with the permissions:


Administrator
Manager
Basic
Contact
Has access to all contacts
Has access to all contacts
Has access to all contacts
Export
Can export contacts,users and logs
Can export contacts,users and logs
Cannot export contacts,users and logs
IVR
Can create multilevel and multiple IVRs by adding departments 
Cannot create multilevel and multiple IVRs by adding departments 
Cannot create multilevel and multiple IVRs by adding departments 
Logs
Can view, add/edit overall company logs
Can view, add/edit department logs
Can only view own logs
Remarketing
Can remarket via sms or facebook integration.
Can remarket via sms or facebook integration.
Cannot remarket via sms or facebook integration.
Reports
Can view all reports
Can view all reports
Can view all reports
Send SMS
Can send SMSes
Can send SMSes
Cannot send SMSes
Users
Can view, add/edit and delete users
Can view and add/edit users
Can only view users
API Integration
Can integrate CRMs to MyOperator 
Can integrate CRMs to MyOperator 
Cannot integrate CRMs to MyOperator 
  
The above mentioned permissions are set by default. However, they are editable and can be set according to your own requirements.

To create your own permissions, follow the steps mentioned below:

1. Login with your super admin credentials into your MyOperator panel and click on “Manage” at the top.




2. Click on “Permission" from Functionality section




3. Here you can view all the permissions assigned to the administrator, manager and basic user. You can also check or uncheck the box to add/remove the permission respectively.



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