What should I do if my template gets rejected?
If your template is rejected, you can create a new one and resubmit it for approval.
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What happens after I submit a template?
After submitting, the template will be sent to Meta for approval, which usually takes 5 to 20 minutes. The status (Approved, Pending, Rejected) will be updated and visible on the template listing page.
How do I create a template in MyOperator?
Click “Create Template” and fill in details like Template Name (must be unique, lowercase, and alphanumeric). Choose a language (English, English US, or English UK). Select your WABA Account from the dropdown list. Choose a template category (Utility ...
Can I use the same template in multiple WABA accounts?
No, each template can be associated with only one WABA account.
How can I preview the template before submitting?
On the right side of the template creation page, you will see a real-time preview showing how the template (header, body, footer, and buttons) will appear on WhatsApp. Adjustments can be made before submitting it for approval.
What is the character limit for the template name?
The template name must be a maximum of 512 characters and cannot contain spaces or special characters.