What should I do if my users are not receiving calls from my MyOperator business number/service number, when logs are showing that those calls as missed by users?

What should I do if my users are not receiving calls from my MyOperator business number/service number, when logs are showing that those calls as missed by users?

Make sure your call flow settings have been done correctly and department & user assign part done properly. If you are facing the same issue then contact your account manager with the UID of the affected calls. Or write to us at support@myoperator.co.

MyOperator is an initiative towards making call management easy for small and medium sized organizations. It understands how management of phone calls can directly impact customer service. Therefore, it is built to better serve the needs of the customers. The idea is to envision a world where businesses are able to manage, track and record their business calls.

Along with an enthusiastic approach of making call management effective and manageable, our team of over 100 members, strives to find ways to bring in more features of a call management system across industries.

We believe that business relationships can be made sustainable with quality telephony experience leveraging cloud based technologies. We aim to deliver innovation through smarter simpler telephony solutions to the market. Our customers save their time, money and precious resources with better call management and increased operational efficiency. Our uniqueness lies in the simplicity and affordability of the services we offer and we are proud of doing so.