What should I do if there is disturbance on calls?

What should I do if there is disturbance on calls?

Check the disturbance is a constant for all calls or some particular call. Identify that the user is using mobile or landline. If mobile then tries to resolve the issue by restarting. You can try to resolve by changing the call route. Contact your account manager if the issue cannot be resolved. Or write to us at support@myoperator.co.

MyOperator is an initiative towards making call management easy for small and medium sized organizations. It understands how management of phone calls can directly impact customer service. Therefore, it is built to better serve the needs of the customers. The idea is to envision a world where businesses are able to manage, track and record their business calls.

Along with an enthusiastic approach of making call management effective and manageable, our team of over 100 members, strives to find ways to bring in more features of a call management system across industries.

We believe that business relationships can be made sustainable with quality telephony experience leveraging cloud based technologies. We aim to deliver innovation through smarter simpler telephony solutions to the market. Our customers save their time, money and precious resources with better call management and increased operational efficiency. Our uniqueness lies in the simplicity and affordability of the services we offer and we are proud of doing so.

    • Related Articles

    • What should I do if there is disturbance on calls?

      Applies to: Incoming IVR calls and forwarded calls on your MyOperator number where callers or users report noise, voice breaks, or distortion. Goal: Restore clear two-way audio and gather the right details if you need our team to review. Time needed: ...
    • Can I view my lost calls?

      Yes, you can view and track all missed or lost calls using the System Logs section in your MyOperator web panel. This helps you follow up on missed customer inquiries and optimize your call handling capacity. What you’ll see: caller number, ...
    • How can I transfer Live calls/IVR calls through MyOperator Web Panel?

      Live calls can be transferred through the Live call widget which appears on the left bottom of the MyOperator panel for every live call. The 'transfer" enables us to transfer calls to any user added to the panel.
    • Terms for Making Outgoing Calls with MyOperator

      This article explains the rules, prerequisites, and compliance requirements for making outbound (transactional) calls through MyOperator. It also covers what is allowed, what is forbidden, how complaints are handled, and how to activate outbound ...
    • What’s the difference between Incoming Calls and Outgoing Calls components in MyOperator?

      Short answer: Incoming Calls = customers call you (via your DIDs/IVR) → routing to agents/queues. Outgoing Calls = your team calls customers (manual dial, click-to-call, autodialer). They’re tracked and reported separately so you can isolate issues ...