What should I keep in mind when selecting a template for a campaign?
Ensure that the campaign name is unique, and choose the WABA account and phone number you want to use. If the template includes variables, ensure you have the necessary data in your audience sheet.
Related Articles
How can I preview a template before using it in a campaign?
You can preview the template on the right side of the screen before proceeding with your campaign setup.
What is the minimum requirement to run a campaign?
You need at least one approved template to run a campaign and also credit balance to run the campaign although there is no limit of balance but you need to have sufficient balance on account of the number of audience you have selected to run the ...
What are the four key parts of creating a WhatsApp campaign?
The four key parts are: Template selection: Choose from pre-approved WhatsApp templates. Audience creation: Upload an Excel sheet with customer details. Variable mapping: Map variables for personalized messages (if needed). Scheduling: Schedule the ...
What is an outbound campaign?
Outbound campaign means the way to initiate the call to the caller to the callee. There are two types of campaign IVR based campaign: Customers communicate to the user based on IVR call flow. Example: Clients want to run a campaign to connect ...
What are the campaign status options?
Completed: When at least one message is successfully sent. Failed: When no messages are sent. Cancelled: When a campaign is canceled before its scheduled time. Scheduled: When a campaign is set to run at a later time.