What type of notifications will I receive?
MyOperator send periodic notifications about any new product features, billing and usage, and other communication which will help you make the best use of MyOperator as call management CRM.
You can access notifications through, Notification icon on the top right of MyOperator web panel.
Under what conditions will agents not receive SMS notifications?
Agents will not receive SMS notifications when: The SMS limit has exceeded. (Only 100 SMSes can be sent within 24 hours from any point in time). The department name is too long. The client has not subscribed for the notification feature.
What will I receive?
As a MyOperator startup member, you will receive access to these offerings: Products: Stack of cloud telephony solutions viz. Virtual number, Multi-level IVR, Call tracking & recording, CRM integration accompanied by an end-to-end call management ...
When I click on “ Forgot password”, where will I receive the One Time Password (Authentication code)?
You will receive the One Time Password (Authentication code) on your user id/registered mobile number. If you are using landline number then click on "Send OTP by call" after 30 seconds. If you want to reset your MyOperator Account password, refer ...
What support will I receive as a member?
As a startup member, you’ll be assigned a dedicated account manager who will support you whenever you encounter a tad of difficulty or an iota of doubt about MyOperator’s application.
If an agent opts out to receive a call, can he receive direct extension calls?
No, if a user opts out to receive a call, he cannot receive direct extension calls from any caller. The call would automatically be transferred to voice mail, if the voicemail is configured or the call will be terminated.