What types of headers can I use in a WhatsApp template?
You can include only one of the following:
- Text
- Image (max size 5MB, formats: JPEG, JPG, PNG)
- Video (max size 10MB, format: MP4)
- Document (max size 10MB, format: PDF)
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What are the types of WhatsApp templates available?
There are three types of templates: Utility: Transactional Messages Used for sending important transactional updates after a customer action (e.g., purchase or request). Examples: Confirming, updating, or canceling orders Sending account updates, ...
Can I use “WhatsApp” facility in my number, which I already transferred the ownership to MyOperator?
Yes, you can use the WhatsApp on your phone. Install the app on your phone. You would need an OTP to activate the app. We will provide the OTP on request.
What types of buttons can I add to a WhatsApp template?
You can add: Phone Number Button: Links to the phone’s dialer with a single number. URL Button: Opens a webpage. You can add up to 2 static URLs (dynamic URLs are not yet supported). Custom Replies: Sends a predefined message when clicked, with up to ...
Can I use the same template in multiple WABA accounts?
No, each template can be associated with only one WABA account.
What are WhatsApp templates?
WhatsApp templates are pre-approved messages by Meta that businesses can send to customers. They are used for various purposes like transactional updates, promotional messages, and soon, authentication (OTP & login). Video Link: Templates feature