Which role is assigned to the new user?
When a “New User” is added to the MyOperator account, she/he is added as a “Basic” user by default. However, the roles can be changed if required
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Which role is assigned to the new user?
Short answer: Basic role. When you add a New User to your MyOperator account, they’re assigned the Basic role by default. Admins can change this after the invite is sent or any time later. When this applies Use this guide if you just invited a ...
How can I add a New User?
Short answer: Go to Manage → Users → Add New. Enter the person’s details, choose their Panel Access (Pro User vs call‑only) and Role, set optional call‑receiving hours, then Save and send the invite. Assign them to a department/queue if they should ...
How do I add a new user (Agent, Manager, Admin) or change the default permissions for a user role in MyOperator?
⚡Quick answer - Web Panel → Manage → Users → Add New → fill name, email, mobile, extension, work schedule, role, and (optionally) toggle Pro-License and set their Role in Advance Settings for dashboard access. Set optional call‑receiving hours. Click ...
How can we identify whether a person added a user or a Pro user directly from the web panel?
Short answer: You can identify a Pro user (panel access enabled) from Manage → Users at a glance, or by opening Edit on a specific user and checking the Panel Access / Pro control. Pro users can sign in to the web panel and use features allowed by ...
What is the advantage of a multi-user panel?
A multi-user panel lets every Pro user sign in with a unique email and password (or SSO). With roles and permissions, you can control who sees what, track activity, and give teammates the access they need—no shared logins. Quick benefits Assign ...