Can I assign departments only to Pro users?
No, Not necessarily, you can assign departments to Pro as well as Non-pro Users. Non-pro users can also be assigned to departments and can also receive calls from direct extension dialing. But they don't have access to MyOperator panel. Only pro ...
What is the difference between a Pro user and a user?
User Pro user Each employee in your organization who is only given the permission to receive/transfer calls but isn’t allowed to access the web panel, is a user. Users cannot sync the data available on web panel data to their mobile phones. Each ...
How do I "Remove Users"?
To 'Remove' a 'User' from your account: Click on ‘Users’ in the ‘Manage Section’. Here’s your list of users. Click ‘Ok’ on the dialogue box that pops and your ‘User’ is ‘Removed’. Simple! Note: Removing a 'User' will disable all the authority of the ...
How do I add users?
To add users to your MyOperator Account: Click on ‘Users’ in the ‘ Manage Section’. Now click on ‘Add New’ on the top right here. Enter the details such as: ‘Name’ ‘The user’s Business Email Address’ ‘Assign an extension number’ ‘His Mobile number’ ...
New feature released - "Call Availability" Option
Old configuration: Only the Administrator or the Moderator had the permission to enable and disable the “Receive Call” option for the Basic users. New update: “Call availability option” allows all the Pro users irrespective of their roles to turn ...