Policies
Refund Policy (For the customers who join before 1st Sep’ 21).
We understand you might be hesitant to try a new technology product like MyOperator. You might be unsure if it would really help your business. You might not be able to trust the company with your money and time. So here, through this letter, we ...
Guidelines for OTP for Service Numbers
Since business client(s) are taking numbers for their business communication purposes. The service number helps clients to manage their calls coming on these numbers. In addition, they also wish to register the same number for other communication ...
Terms for use of direct DIDs for MyOperator services
The DIDs allocated for the MyOperator services shall not be allowed to publish in any manner. Ownership of DIDs can not be transferred. The switching of services from one location to another will not work when the services are affected due to any ...
MyOperator MSME registration
MyOperator has been registered with MSME effective from April 2019. Benefits of having MSME is - Protection against delay in payment: The Ministry of Micro, Small and Medium Enterprises gives protection to MSME Registered Business against delay in ...
Number Port In and Out requests- Terms and conditions
Form link- http://myo.bz/portform NOTE: Please keep the NOC document (No objection certificate) in the below-prescribed format ready before filling the number PORT IN request. A signed copy of this document is mandatory for the completion of the ...
Cookie Policy
Effective as of May 25, 2018, MyOperator, Inc., (“MyOperator”) and its subsidiaries, (collectively, the “MyOperator Group” or “we” or “us” or “our”) have updated our Cookie Policy. Intro This Cookie Policy (“Policy”) explains that we believe in being ...
Scalability, Availability and Failover Guide
MyOperator is a cloud-based call management solution and hence scalability is designed to the very core of it. Scalability is the capability of a system, network, or process to handle a growing amount of work, or its potential to be enlarged to ...
Data storage policy
MyOperator is determined to provide smooth service journey and required analytical management for the customers. For the same MyOperator record and stores multiple data points for each account or transaction (like calls). Though because of the ...
Refund Policy (For the customers who join after 1st Sep’ 21).
MyOperator will refund the fee in terms of the policy. This Policy will not be applicable for the customers onboarded till 31st of August, 2021 and they will be governed in terms of the then prevalent policy. We are doing this because:- We want our ...
Privacy Policy
Your privacy is important, so VoiceTree has created the following Privacy Policy to let you know what information we collect when you visit our website, why we collect it and how it is used. The terms "you," "your," and "yours" refer to the customer ...
Fair Usage Policy
Fair Usage Policy ("FUP") defines the fair and responsible usage of MyOperator service. MyOperator wants all of our customers to get the best plans at the lowest possible price. This Fair Usage Policy is designed to prevent fraudulent and abusive use ...
Non- disclosure and confidentiality agreement
This Non-disclosure and confidentiality agreement is by and between VoiceTree Technologies Pvt. Ltd. a company incorporated under the Companies Act, 1956 (hereinafter referred to as “VoiceTree”, which expression shall, unless it be repugnant to the ...
MyOperator– Service Level Agreement (SLA)
1. Standard terms applicable to Service Levels are outlined herein a. Definitions “Client” means any paid subscriber to MyOperator service. “MyOperator” herein refers to the entity, VoiceTree Technologies Private Limited a company registered under ...
Terms of Services
In terms of the Information Technology Act, 2000, this document is an electronic record. Being generated by a computer system it does not require any physical or digital signatures. This document is published in accordance with the provisions of ...