Policies
MyOperator Talent Philosophy: Hiring & Bottom-Quartile Management (BQM)
⚡Review these principles before making any hiring decision, giving performance feedback, or setting your own growth targets so you understand how our Bottom-Quartile Management (BQM) system and hiring bar directly shape career paths and team ...
MyOperator Brand Positioning & Customer Interaction Guidelines
1. Who we are: The Operator (Ruler outside, Sage inside) We describe our brand archetype as Ruler + Sage. Practically, for customer-facing teams, this means: We are The Operator – we create order, structure and control in a messy area of business: ...
Data storage policy
Last verified: July 25, 2025 Applies to: Active MyOperator accounts unless superseded by contract or law. MyOperator retains different kinds of account data for 6 months to 3 years. Recent data (≤ 6 months) stays on primary storage for fast dashboard ...
How can I be sure MyOperator won’t misuse or sell my data?
⚡Quick answer - MyOperator never sells your data. Access is strictly role-based, encrypted, audited, and covered by our ISO 27001 programme. You can self-serve or request export/deletion at any time. When should I use this guide? • You’re performing ...
For how long will my data be saved on MyOperator servers?
⚡Quick answer: During your active subscription, recent call data remains live and directly accessible in the MyOperator panel for the last 6 months. Older data is moved to an archive for long‑term retention and is available via export on request. ...
Refund Policy (For the customers who join after 1st Sep’ 21).
MyOperator will refund the fee in terms of the policy. This Policy will not be applicable for the customers onboarded till 31st of August, 2021 and they will be governed in terms of the then prevalent policy. We are doing this because:- We want our ...
Privacy Policy
Your privacy is important, so VoiceTree has created the following Privacy Policy to let you know what information we collect when you visit our website, why we collect it and how it is used. The terms "you," "your," and "yours" refer to the customer ...
MyOperator– Service Level Agreement (SLA)
1. Standard terms applicable to Service Levels are outlined herein a. Definitions “Client” means any paid subscriber to MyOperator service. “MyOperator” herein refers to the entity, VoiceTree Technologies Private Limited a company registered under ...
Terms of Services
In terms of the Information Technology Act, 2000, this document is an electronic record. Being generated by a computer system it does not require any physical or digital signatures. This document is published in accordance with the provisions of ...