What is MyOperator?
What is Webcall, and what are its benefits?
Webcall is a feature in MyOperator where client calls are handled over the internet on a desktop/laptop rather than a mobile phone. Benefits include flexibility for agents to handle calls from anywhere, improved call quality with high-speed internet, ...
What should I do if I am not able to forward calls specifically to my MyOperator business number/service number from my mobile/phone number?
You can use the call forward/cdivert option from your mobile phone or pres *21* service number# to activate call forwarding. If both the above mentioned forwarding methods do not work, then kindly contact the network operator of your mobile number as ...
Compare editions: MyOperator Lite, MyOperator Desk and MyOperator Prime
MyOperator Desk and MyOperator Lite are different editions of MyOperator designed for different business categories and usages. MyOperator Lite is designed to be used as virtual EPABX system with day to day office call management and hence the light ...
What is the purpose of UID and where can we find it?
UID is a unique id of each and every call reach in the call flow. This UID is very helpful to find out one call among thousands of calls and its recorded conversation. Follow the steps to find the UID: 1. Click on “Logs” at the top of the MyOperator ...
How does MyOperator work?
The following steps help explain how MyOperator works : A customer calls on your virtual (toll-free or non-toll-free) number. An IVR will play wherein the customer will choose from a predefined set of options. Such as press 1 for Sales, press 2 for ...
What is MyOperator?
MyOperator is a cloud-based call management system that provides call optimization solutions for businesses. Being a SaaS product, it does not require any hardware or software installation. It provides a complete analytical report of all the calls ...
Which all industries can use MyOperator?
Below are some of the industries that ideally should have a call management system. Real estate - A person who really wants to purchase a house will call your real estate agent. Given this, you cannot afford to miss any call. Therefore, a call ...
How is it beneficial for me?
The importance of a phone call is always high for any business. As, missing a phone call can result in losing out on leads, company reputation, and revenue. Statistically, it has been observed that customers whose phone calls aren’t answered in time, ...
What are cloud-based services?
The first aspect that strikes when we talk about cloud-based services is ''No hardware maintenance''. The biggest advantage of this is that your business data is saved onto the cloud. It’s exactly like the google docs you use in your gmail account. ...