Zendesk
What steps are involved in configuring the integration of Zendesk CRM with MyOperator?
Short answer: Share your Zendesk subdomain and API token plus your MyOperator service number with Support for backend enablement, then validate auto‑ticketing (answered vs. missed) and keep users in sync by email whenever your team changes. • Applies ...
What is the logic behind the Zendesk integration with MyOperator?
Short answer: When calls are answered or missed, Zendesk tickets are automatically created. The tickets are assigned based on email ID matching between Zendesk and MyOperator. If users are added or modified, a manual sync request is required to ...
🧩 What are the requirements for Zendesk integration with MyOperator?
Short answer: You’ll need your Zendesk subdomain, a Zendesk API token, your MyOperator service number, and matching agent email IDs across both systems. A MyOperator Pro plan is required, and you must be able to share these details with Support and ...
❓What steps are involved in configuring the integration of Zendesk with MyOperator?
Short answer: Share your Zendesk subdomain and API token, plus your MyOperator service number, with Support for backend enablement. Then validate auto‑ticketing (answered vs missed) and keep agent emails synchronized across both systems so assignment ...
What steps are involved in configuring the integration of Zendesk CRM?
Steps: Provide subdomain, API key and service number to tech support team. Note: In case the client changes any user or adds any user in MyOperator and Zendesk,. Raise a request to tech support to sync the users.
What is the logic behind the Zendesk integration?
Logic: For every call, the ticket will be generated to the agent who has picked up the call. For missed calls, the ticket will be generated and assigned to the admin.
What are the requirements for Zendesk integration?
Requirement: Subdomain of Zendesk API key from Zendesk MyOperator number Email ID of users on Zendesk should be same as on MyOperator User should be a pro user