The email ID of the MyOperator user should be the same as Zoho CRM user. If you have added new users in Zoho CRM, you can resync Users - https://connect.myoperator.com/phonebridge_user. https://connect.myoperator.com/phonebridge_user 1. Add company ...
Before integrating the phone bridge, Go to Zoho CRM → Telphony→ Download MyOperator App and enable it for all users Integration Steps 1. Go to Zoho Phonebridge Integration ( https://connect.myoperator.com/zoho_phonebridge ) Enter Company ID (You can ...
Call From: 10-digit Caller’s number Related to: Existing lead Call Type: Inbound/Outbound Call start time: Start time of call Call duration: Duration of call Subject: [Outbound/Inbound] Call from [Caller’s number] Description: Department Name: ...
MyOperator automatically adds an activity for every incoming and outgoing call in Zoho CRM. Click2Call allows agents to initiate calls directly from Zoho Bigin by clicking a call button next to the phone number.
Enable Webhook inCall and Webhook AfterCall Enable click2call Email ID of the user on Zoho should be the same as the email ID of the user on MyOperator Telephony → install the MyOperator app, used for phone bridge (outgoing calls)