Knowledge Base | Call Flow General Issue

Call flow general Issue
What should I do if IVR calls on my IVR are not getting forwarded/transferred to users?
⚡Quick answer - If your IVR is playing correctly but calls are not getting forwarded to users or departments, it usually indicates a call flow routing or configuration issue. Below are all possible scenarios, log indicators, and resolutions to help ...
What happens if a client does not enter any input to the IVR?
⚡Quick answer: If a caller gives no input, MyOperator will either repeat the IVR menu or transfer the call to a designated fallback destination (user/team/queue) — depending on how you’ve configured your Call Flow → Advanced Settings. 1. How no‑input ...

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