⚡Quick answer - If your IVR is playing correctly but calls are not getting forwarded to users or departments, it usually indicates a call flow routing or configuration issue. Below are all possible scenarios, log indicators, and resolutions to help ...
⚡Quick answer: If a caller gives no input, MyOperator will either repeat the IVR menu or transfer the call to a designated fallback destination (user/team/queue) — depending on how you’ve configured your Call Flow → Advanced Settings. 1. How no‑input ...