Simple Call flow
How can I test if the IVR is working?
1. Login to your MyOperator panel and click on “Manage” at the top. 2. In the settings section click on “Design Callflow”. 3. Click on “Create new call flow” or Edit Live call flow 4. Enter the details 5. Click on Save to Preview button to move ...
How can I test if the Call flow is working?
In the preview section, select the Call flow (if you have more than one). You can listen the call flow to a specified number mention here.
How can I create a Multi-level IVR?
A multi-level IVR is one wherein your IVR has several levels. For example, if your IVR has three departments : HR, sales and support then, your IVR is a Multi-level IVR with 3 levels.
What is meant by after office hours and non working days?
MyOperator offers different types of IVR, which are different for office hours, after office hours, non working days and many as per your requirement. After office hours means the time after the office gets closed, eg- time after your 9-6 working ...
How can I add/edit sounds to be played in a Call flow?
1. Login to your MyOperator panel and click on “Manage” at the top. 2. In the settings section click on “Design Callflow”. 3. Click on “Audio Library” from the left pane 4. Click on Add Files 5. Enter the prompt text you want 6. There are two ...
How can I create a simple Call flow?
1. Login to your MyOperator panel and click on “Manage” at the top. 2. In the settings section click on “Design Callflow”. 3. Click on “Create new call flow” or Edit Live call flow 4. Enter the Welcome greeting (Predefined welcome greetings are there ...