Advanced Controls
How do I unblock a contact in the MyOperator web panel?
Table of contents When should you unblock a contact? Prerequisites Step‑by‑step instructions Expected result Common issues & troubleshooting Related articles 1. When should you unblock a contact? Unblock a phone number when it was blocked by mistake ...
Can I upload contacts?
Yes. You can bulk‑import contacts from a CSV file using the Contacts → Manage Contacts → Import page. Before you start (prerequisites) Access: You must have permission to view and manage Contacts. Template: Use the Download template CSV on the Import ...
Is there any way, I can take a backup for all the contacts?
When should I do this? Routine backup—keep a local copy of every contact. CRM migration—import MyOperator contacts into another system. Compliance—maintain off-platform archives for audit trails. Prerequisites Requirement Why it matters Admin or ...
Can I add multiple fields for the same contact?
Yes! You can store multiple phone numbers—such as work, personal, or mobile—for a single contact in MyOperator. Steps to Add Multiple Phone Numbers Log in to your MyOperator Dashboard. In the left-hand menu, click Contacts. Select Manage Contacts. ...
Is there any way, I can take a backup for all the contacts?
Yes, it is possible to backup up all the contacts. To backup your contacts, follow the below-mentioned steps: 1. Login to your MyOperator panel and click on “Manage” at the top. 2. Go to “Functionality” and click on “Contact”. 3. Click on “Action by” ...
How can I transfer my contacts from one account to another?
To transfer your contacts from Account 1 to Account 2, follow the steps mentioned below: Download all the contacts from Account 1. 1. Login to your MyOperator panel and click on “Manage” at the top. 2. Go to functionality and click on ‘’Contacts’’. ...
Can I add contacts who are visible only to me?
Yes, you can add contacts that are visible only to you. To do so, follow the steps mentioned below: 1. Login to your MyOperator panel and click on “Manage” at the top. 2. Go to functionality and click on ’’Contacts’’. 3. Add the name, phone number, ...
Who all can view my contacts?
Whichever contacts you upload or add can be seen by all the members in the company if you choose “Company” and only by you if you choose “Only Me”.
How can I block a caller directly from the web panel?
There are two ways to block a caller from the web panel. 1st way to block a caller is:- 1. Login to your MyOperator panel and click on “Logs” at the top. 2. Choose a particular number and click on “Block caller”. 2nd way to block the caller is:- ...
Can I unblock a contact added directly from the web panel?
Yes, you can unblock contacts directly from the web panel. Just follow the steps mentioned below: 1. Login to your MyOperator panel and click on “Manage” at the top. 2. Go to functionality and click on “Block list”. 3. Choose a particular number ...
Is there a limit for adding the no. of Email IDs and the number for a contact?
For every contact, you can add as many email ids and phone numbers as you want. To add multiple email ids and phone numbers, follow the steps mentioned below: 1. Login to your MyOperator panel and click on “Manage” at the top. 2. Go to functionality ...
Can we add multiple email ids and phone numbers?
For every contact, you can add as many email ids and phone numbers as you want. To add multiple email ids and phone numbers, follow the steps mentioned below: 1. Login to your MyOperator panel and click on “Manage” at the top. 2. Go to functionality ...
How can I check if a number/contact is already added?
To check if a number/contact is already added, follow the steps mentioned below: 1. Login to your MyOperator panel and click on “Manage” at the top. 2. Go to functionality and click on “Contacts”. 3. Enter the number in the "Search bar" at the top. ...
Can I update the information for the contacts once added?
Yes, you can update the information for the contacts that are added. Just follow the steps mentioned below: 1. Login to your MyOperator panel and click on “Manage” at the top. 2. Go to functionality and click on “Contacts”. 3. Choose the contact ...
Can I add multiple fields for the same contact?
Yes, you can add multiple fields for the same contact. For example, if a person has more than one email id or phone number, you can add them all at once. To add multiple email ids or phone numbers, follow the steps mentioned below: 1. Login to your ...
What is the difference between contacts and users?
There is a major difference between a “User” and a “Contact”. User: A person who is responsible to receive IVR calls or can access the MyOperator account using his/her own registered phone number is a User. (Add a new user) Contact: A phone number ...
What are contacts?
MyOperator contacts refer to a list of phone numbers which are added to your MyOperator account irrespective of whether the phone number added to the contact list is an existing user or not. It can be a list of: Customer phone numbers Business phone ...