Preferences
Can I assign a department to a regular (non-Pro) user in MyOperator?
Quick answer- Yes. Department membership is independent of licence tier. Both Pro and regular users can be added to any department, so they receive calls routed to that team. When should I use this guide? Use it when you need to add, move, or verify ...
Why should I go for Facebook Remarketing using MyOperator?
Short answer: MyOperator + Meta (Facebook & Instagram) lets you re-engage past callers and website leads with highly targeted ads. You can segment by real call activity (missed/answered, duration, tags), nudge high-intent prospects to return, and ...
How do I export a complete list of users from MyOperator?
⚡Quick answer - Use Reports → Export → Users to download a CSV of all users in your account. You can filter by role, department, or date added before exporting. Prerequisites You’re signed in to MyOperator with a role that has Reports/Export access ...
How to change the dialing sequence of my users in a department?
You can change the sequence of your users ie, you can choose who will be picked up your client's call in sequence. To do so, follow the steps: 1. Login to your MyOperator account and click "Manage". 2. Go to "Departments". 3. Click "Add new" or ...
How to change the ringing time to the user?
1. Login to your MyOperator panel and click on “Manage” at the top. 2. In the settings section click on “Departments”. 3. Click on "Add new" to add a new department or click "Edit" an existing department. 4. Enter the name of the department, Assign ...
Can I change the department of the added user?
Yes, you can change the department of added users by edit the existing department. 1. Login to your MyOperator panel and click on “Manage” at the top. 2. In the settings section click on “Departments”. 3. Click on the “Edit” button for the ...
How can I update/edit any information for a department?
1. Login to your MyOperator panel and click on “Manage” at the top. 2. In the settings section click on “Departments”. 3. Click on the “Edit” button for the information of the existing Departments. 4. Edit the department details and save them.
What all information can be updated once the department is added?
You can update the following information when the department is added. Department Name Department Manager Extension of the Department Users of the Department You can also set the Callflow for the department (Optional)
How can I delete a particular department?
1. Login to your MyOperator panel and click on “Manage” at the top. 2. In the settings section click on “Departments”. 3. Click on the “Remove” button (Appear where applicable*). 4. Confirm the Remove. *Any of the departments, which are currently ...