Preferences
How to change the dialing sequence of my users in a department?
You can change the sequence of your users ie, you can choose who will be picked up your client's call in sequence. To do so, follow the steps: 1. Login to your MyOperator account and click "Manage". 2. Go to "Departments". 3. Click "Add new" or ...
How to change the ringing time to the user?
1. Login to your MyOperator panel and click on “Manage” at the top. 2. In the settings section click on “Departments”. 3. Click on "Add new" to add a new department or click "Edit" an existing department. 4. Enter the name of the department, Assign ...
Can I change the department of the added user?
Yes, you can change the department of added users by edit the existing department. 1. Login to your MyOperator panel and click on “Manage” at the top. 2. In the settings section click on “Departments”. 3. Click on the “Edit” button for the ...
Can I assign departments only to Pro users?
No, you can assign both Pro as well as Non-pro Users to departments. Non-pro users can also be assigned to departments and can also receive calls. But they don't have access to the MyOperator panel. Only pro users have panel access and mobile app ...
How can I update/edit any information for a department?
1. Login to your MyOperator panel and click on “Manage” at the top. 2. In the settings section click on “Departments”. 3. Click on the “Edit” button for the information of the existing Departments. 4. Edit the department details and save them.
What all information can be updated once the department is added?
You can update the following information when the department is added. Department Name Department Manager Extension of the Department Users of the Department You can also set the Callflow for the department (Optional)
How can I delete a particular department?
1. Login to your MyOperator panel and click on “Manage” at the top. 2. In the settings section click on “Departments”. 3. Click on the “Remove” button (Appear where applicable*). 4. Confirm the Remove. *Any of the departments, which are currently ...