Account setup form
How long does it take to activate my MyOperator account and what can delay it?
⚡Quick answer - The activation of your MyOperator account is usually quick — typically completed within a few hours after you sign up. However, the exact time can vary depending on several verification and setup factors. When should I use this guide? ...
How do I forward my existing number to MyOperator?
To receive calls from your current number on your MyOperator setup, you’ll need to enable call forwarding. Here's how to do it: ? Step-by-step guide to forward your number Contact your mobile operator Call your mobile service provider’s customer ...
Why document based verification takes some time to get verified?
Document-based verification can take 24–48 business hours due to several key factors. Let’s break down why: ? Manual Review by Compliance Team Unlike automated OTP or API checks, document-based verification requires human reviewers to manually ...
How do I complete MyOperator’s KYC and onboarding—online or offline—and what happens next?
⚡Quick answer - Choose either the self-service Online KYC (GST- or Aadhaar-based) or the Sales-assisted Offline KYC. Both flows finish with e-signing a Customer Application Form (CAF). Once KYC is approved, billing details are locked (for GST ...
What are the steps involved in eSign?
Overview eSign is a secure, legally binding way to sign documents electronically. Using platforms like MyOperator, the eSign process leverages Aadhaar-based authentication to ensure that the signature is genuine and tamper-proof. Below is a detailed ...
What are the three parts of the KYC form and how do I fill them out?
The Know Your Customer (KYC) form is required to verify your identity and business before activating your account. Completing this form ensures regulatory compliance and unlocks platform access. The KYC form consists of three main sections, each ...
What is the "Accounts" section?
Need to update your billing address, download an invoice, or manage multiple business numbers? The Accounts area is your control-center for all subscription, payment, and organisation details. Prerequisites Requirement Why it matters Admin or Billing ...
What is the process of aadhaar eSign?
Aadhaar eSign lets you digitally sign a document using an OTP sent to your Aadhaar‑linked mobile (or VID for privacy). Open the document, choose Aadhaar eSign, enter UID/VID, verify the OTP, and download the signed PDF with a licensed CA certificate. ...
Are my personal aadhaar linked details used/stored by MyOperator?
No, none of the aadhaar linked details are accessed or stored by MyOperator. During the eSign process, you share your aadhaar details with a government authorized agency, on their portal, and we only get to know whether the process was successful. ...
What is the process of aadhaar eSign?
1. Login to your MyOperator account and click on “Complete the setup” button at the bottom of the Dashboard page to upgrade your Demo account. 2. Select your account from the drop down. You can have multiple accounts. 3. Complete these six steps to ...
How can I upgrade my Demo account?
To upgrade your Demo account, follow the steps mentioned below: 1. Login to your MyOperator account and click on “Complete the setup” button at the bottom of the Dashboard page to upgrade your Demo account. 2. Select your account from the drop down. ...