Manage-basics
How can I add users to the departments? How to define the call routing method for those users?
1. Login to your MyOperator panel and click on “Manage” at the top. 2. In the settings section click on “Departments”. 3. Click on Add New to add new departments and add user under Departments or Click Edit departments to add Users. 4. Enter the name ...
How can I add a New User?
To add a new user, follow the steps mentioned below: 1. Login to your MyOperator panel and click on “Manage” at the top. 2. Go to settings and click on “Users”. 3. Click “Add new” at the top. 4. Fill the user information. 5. Enable the receive call ...
How can I view and update timings and working days of my call flow?
1. Login to your MyOperator panel and click on “Manage” at the top. 2. In the settings section click on “Design Callflow”. 3. You can view the date and time of each callflow here, if you want to edit click on “Edit” button 4. Edit in simple call ...