SMS
Can I use SMS facility in my number, which I already transferred the ownership to MyOperator?
❌ Not directly on your phone. Once your number is transferred to MyOperator, native SMS from your device’s messaging app is disabled. ✅ However, you can still send and receive SMS through MyOperator’s In-SMS feature inside the MyOperator system. ? ...
SMS Length Calculation
SMS uses two main encodings: GSM‑7 (basic Latin characters) and Unicode (UCS‑2) (non‑Latin scripts, emojis, special symbols). GSM‑7: 1 segment = 160 characters; concatenated segments = 153 characters/segment. Unicode (UCS‑2): 1 segment = 70 ...
Is there any time restriction for sending Promotional SMS?
Yes. As per TRAI (Telecom Regulatory Authority of India) guidelines, Promotional SMS messages can only be delivered between 9:00 AM and 9:00 PM. ? What does this mean? Any promotional message scheduled or sent outside this window will not be ...
Are the SMSes synced, searchable by their content ?
Yes. Every inbound and outbound SMS is auto-synced to the cloud and indexed in real time, so you can pull up any conversation with a keyword search in seconds. Table of contents How SMS sync works Searching by keywords or filters Setup checklist ...
Is there any limit to adding “SMS Templates” ?
Your template allowance depends on your subscription tier: Starter = 10, Growth = 50, Enterprise = Unlimited. You can view real-time usage in Manage → SMS → Templates. Table of contents How to check your current usage What happens at the limit Ways ...
Is there any limit to adding “SMS Templates” ?
Your template allowance depends on your subscription tier: Starter = 10, Growth = 50, Enterprise = Unlimited. You can view real-time usage in Manage → SMS → Templates. Table of contents How to check your current usage What happens at the limit Ways ...
Is there any limit to adding “SMS Templates” ?
Your template allowance depends on your subscription tier: Starter = 10, Growth = 50, Enterprise = Unlimited. You can view real-time usage in Manage → SMS → Templates. Table of contents How to check your current usage What happens at the limit Ways ...
How many SMSes can be sent in a month?
The number of SMS messages you can send in a month using MyOperator depends on your SMS credit balance and your subscription plan. Here's how it works and how you can check your limits. ? What Determines My SMS Sending Limit? Your monthly SMS ...
How many SMSes can be sent in a month?
The number of SMS messages you can send in a month using MyOperator depends on your SMS credit balance and your subscription plan. Here's how it works and how you can check your limits. ? What Determines My SMS Sending Limit? Your monthly SMS ...
How many SMSes can be sent in a month?
The number of SMS messages you can send in a month using MyOperator depends on your SMS credit balance and your subscription plan. Here's how it works and how you can check your limits. ? What Determines My SMS Sending Limit? Your monthly SMS ...
How many SMSes can be sent in a month?
The number of SMS messages you can send in a month using MyOperator depends on your SMS credit balance and your subscription plan. Here's how it works and how you can check your limits. ? What Determines My SMS Sending Limit? Your monthly SMS ...
Can I change the SMS sender ID?
You can change your SMS Sender ID to an alphanumeric ID (e.g., MYBIZ) or a numeric long/short code once it’s approved by the relevant registry (e.g., DLT in India, 10DLC/short code programs in the US). Submit the request in Settings → SMS → Sender ...
What are Bulk SMSes?
Bulk SMS: What It Is & How to Send Your First Campaign (Updated — includes prerequisites, step-by-step instructions, sample API call, and troubleshooting tips) When & Why Use Bulk SMS Bulk SMS lets you broadcast the same text message to thousands of ...
SMS Length Calculation
SMS billing depends on encoded character count, not just visible words. GSM‑7 (English/basic symbols): 160 chars in 1 SMS; 153 per part when split. Unicode (regional scripts/emoji): 70 chars in 1 SMS; 67 per part when split. Using emoji, regional ...
What is MyOperator’s After-Call SMS feature and how do I configure, price, and troubleshoot it end-to-end?
⚡Quick answer - After-Call SMS is an automation that fires one or two transactional text messages immediately after a call ends (Connected, Missed, or Voicemail). • Caller-end notification → thanks or next-steps to the customer. • User-end ...
Why did you append opt out option to my SMS?
Short answer: To comply with Indian telecom regulations (TRAI/DLT), MyOperator automatically appends an opt‑out instruction (e.g., “Reply STOP to unsubscribe.”) to eligible outbound SMS so recipients can easily stop promotional or service‑explicit ...
SMS Length Calculation
The length of the SMS is calculated as per the table below: GSM 7 Bit Alphabet No. of Characters in SMS Content No. of SMS Considered 160 Characters (Standard SMS) 1 SMS 306 Characters (Multi-part SMS) (2 *153 characters) 2 SMS 453 Characters ...
Can I change the sender ID on SMS?
Usually the SMS notifications you receive are from the MyOperator domain. But in case, you plan to change the ID with your company name, just contact your account manager to customize the same. This shall lead to extra charges for your account.
Why aren't my messages getting delivered to a specific number?
There could be two reasons for this: Either you are sending promotional messages to a DND number. There is a technical issue at the end of your service provider.