Basics
How do I filter call logs on MyOperator Web app?
The filters you create are known as “Advanced Filters”. Advanced filters help you to filter out your required log data from the overall data. For example, if you want to find out the number of connected calls via the IVR on a particular date and ...
How can the complete call logs be downloaded?
To download the complete call logs, follow the steps mentioned below: 1. Click on “Manage” at the top after login to the MyOperator dashboard 2. Click on “Exports” from the “Functionality” section. 3. Click on “Logs” on the left. 4. Enter the Date. ...
How do I use search on logs section?
Simply click on logs, you can search specific log by entering a service number or user or department in the search field. For example, if we search number-wise, we get the list of calls with these numbers, which will be received calls from that ...