Incoming SMS
How to block incoming messages?
Overview: If you need to block incoming messages (calls or texts) from specific numbers or sources, MyOperator provides flexible options for both temporary and permanent message blocking. Methods for Blocking Incoming Messages: Block a Specific ...
What is “Incoming SMS” in MyOperator?
Applies to: MyOperator accounts with GSM SIM-based Virtual Mobile Numbers (VMN) ? Table of Contents Overview When to use Prerequisites How it works (flow) Set up Incoming SMS (steps) View & reply to messages Expected outcome Limitations & behaviors ...
Can I receive SMSes on my Toll-Free number in MyOperator?
Short answer: No, you cannot receive SMSes directly on a Toll-Free number in MyOperator, as Toll-Free numbers are designed solely for voice communication. However, you can still track customer messages by setting up a GSM number to receive SMSes and ...
Can I view the details of the SMS messages I receive in MyOperator?
Short answer: Yes. Use Logs → Advanced → Keyword → SMS Received to see incoming SMS with time, sender number, and message content. ? At a glance Item Details Audience Users who need to check incoming SMS records Role/Permission Access to Logs in ...
What is 2-Way SMS?
2-Way SMS lets customers reply to the texts you send. Unlike one-way “blasts,” it creates a live, back-and-forth channel for support, confirmations, surveys, and more. ? Table of Contents How 2-Way SMS works Key features Typical use-cases Benefits ...
Can I view the details of the SMSes I receive?
Yes, you can view the details of the SMSes you receive. Just follow these simple steps: 1. Click on “Logs” at the top of the page after logging MyOperator dashboard. 2. Click on "Advance" on the left. 3. Select "Incoming SMS" from the Keyword ...
How long does it take to display the incoming SMSes on the Logs page?
The SMSes that you receive on your Virtual number gets displayed on the Logs page within 1 minute. MyOperator is an initiative towards making call management easy for small and medium sized organizations. It understands how management of phone calls ...
Do I need to pay extra for the incoming SMS feature?
Yes, you need to pay extra for the incoming SMS feature/ service. To know more on this, please contact your designated accounts manager or write a mail on support@myoperator.co MyOperator is an initiative towards making call management easy for small ...
What is “Incoming SMS”?
Incoming SMS is a special feature of MyOperator that gives your customers the privilege to connect with you through SMSes. In addition to making calls, they can now get their queries resolved by sending SMSes on your Virtual number. Note: Incoming ...
Can I receive SMSes on my Toll free number?
You cannot receive SMSes directly on your Toll free number. To receive the SMS details, you need to publish a different number that has a GSM sim. We will then sync the messages that you receive on this number to the “Logs” page of your MyOperator ...