Outbound campaign
What are the campaign status options?
Each WhatsApp campaign goes through one of the following status states. Use this guide to understand what each status means and how to interpret it. ? Campaign Status Reference Status Definition Edge Cases / Notes Sample Scenario Scheduled Campaign ...
Can we send a campaign to external numbers?
No, you cannot send campaigns to external numbers using MyOperator. Campaigns can only be sent to contacts who have opted in to receive communication from your business. ? Who is considered an “external number”? An external number is any contact ...
Can we send a campaign to external numbers?
No, you cannot send campaigns to external numbers using MyOperator. Campaigns can only be sent to contacts who have opted in to receive communication from your business. ? Who is considered an “external number”? An external number is any contact ...
How can I create a new outbound dialer campaign in MyOperator?
⚡Quick answer: You can create two kinds of outbound campaigns—Agent-Connect (bridges answered calls to agents) and IVR/Broadcast (automated voice with optional keypad input). Use the steps below, plus CSV/API examples and test checks, to launch ...
What is an outbound campaign?
Outbound campaigns in MyOperator — types, setup, and best practices Applies to: Admins/Owners, supervisors. Outcome: Understand the two outbound campaign types and set one up end-to-end with verification. Time to complete: 10–20 minutes. What is an ...
Campaigns API
Overview MyOperator campaigns can be used to make various types of outgoing calls enabling the client to connect with their customers in ways that suites their business requirement. Type of Campaigns According to the use cases, there are 2 types of ...
What are different types of outgoing solutions that MyOperator provides?What are different way I can reach out to my customers via outgoing calls?
There are three types of outgoing solution that MyOperator provides. Those are: Click to call Peer to peer calls One way outgoing calls IVR based Campaign or Voice SMS
How can I change High-level settings for all outgoing calls?
1. Login to MyOperator and click on manage from top menu 2. Select campaign from settings section 3. Click on global settings 4. Click edit beside outbound settings 5. Enable/disable the DID fallback 6. Enable/disable the shared route 7. And save ...
How can I create a new outbound campaign?
1. Login to MyOperator and click on manage from top menu 2. Select campaign from settings section 3. Click on campaign 4. Click on create new 5. Choose the campaign type peer to peer or IVR based 6. If you choose peer to peer then fill this form ...
What is an outbound campaign?
Outbound campaign means the way to initiate the call to the caller to the callee. There are two types of campaign IVR based campaign: Customers communicate to the user based on IVR call flow. Example: Clients want to run a campaign to connect ...