Toll Free and Virtual Numbers
How is MyOperator Toll Free number different from the Toll free numbers provided by telecom operators?
MyOperator toll free numbers come along with a cloud-based call management software, that help you track and record the calls that you receive on your toll-free number. It also gives you a complete report of all the calls connected and missed, ...
How does changing my business number, impact my business?
Your business number is the first thing that defines and decides the face value of your company. Publishing multiple numbers on your brochure may confuse your callers and they may not end up calling you. It’s advisable to have a single business ...
Do you provide internal toll free numbers?
We do not provide toll free numbers for internal usage. Toll free numbers are a free medium for your clients to communicate meaning they won’t be charged a single penny if they call you on your toll free number.
What is a Virtual Number?
A Virtual number is a telephone number which unlike a traditional number, doesn’t have any directly associated line.Instead, it has a set of associated numbers connected to it which could be configured to receive calls. Whenever someone calls this ...
How is a virtual number good for my business?
For any business’s growth, having effective communication with its customers is essential for its survival and growth. A Virtual number helps your business by allowing it to manage all its conversations from a single number. A single number helps in ...
What is the difference between a Virtual number and a Premium number?
A Premium number is just like a normal mobile number in which a customer is charged every time he calls but the number itself is unique in the sense that the digits form certain patterns. A Virtual number, on the other hand, looks like a normal ...
What is a Vanity Number?
A vanity number is a local or toll-free telephone number that ends in repeated digits (such as -1111) or a memorable sequence. It helps in increasing word of mouth publicity and a business’s customer base since, people are more likely to remember a ...
What is the difference between a Virtual number and a Display Number?
There is no difference between a virtual number or a display number. A display/virtual number is a telephone number without a directly associated telephone line. These numbers are programmed to forward incoming calls to one of the pre-set telephone ...
What is a failover DID? How does it work?
Every toll free number is associated with 2 DIDs (Destination IDs) namely Primary and Secondary (Failover) DID. Whenever, a customer calls on your toll free number, the call lands on the primary DID. If however, the primary DID breaks down or isn’t ...
How many DIDs will be associated with a tollfree number?
There are two DIDs associated with a toll free number namely Primary and Fail-over DID.
Incase of a toll free number, will failover DID work automatically if the primary DID fails?
Yes, in the case of a toll free number the failover DID will work automatically when the primary DID fails.
Is it necessary to map 2 DIDs with a toll free number? Why?
Yes, it is necessary to map 2 DIDs with a toll free number. Mapping two DIDs for each toll free number ensures that you do not lose any customer’s call because when the Primary DID breaks down for some reason, the call automatically lands on the ...
Incase of a non-toll free number, will failover DID work automatically if the primary DID fails?
No, Failover DIDs are applicable only for toll free numbers.
Can a customer make available his toll free number only to his registered customers but not to public? If so, how can we achieve it?
Yes, a customer can make available his toll free number only to his registered customers through a Contact based IVR.
What is the difference between a toll free and a premium number?
Toll free numbers start with "1800". It’s free of cost for the caller. However, the owner of the number has to pay for all the calls that are made by their customers. Premium numbers are like mobile numbers wherein the callers are charged a certain ...
Can I get an international toll free number for my business?
Yes, MyOperator provides both national and international toll free numbers for businesses. However, the prices of an international toll free number are different from that of a national toll free number. For more information email us: ...
What are the documents required to get a virtual or a toll free number?
There are 2 types of KYC processes and we need the documents accordingly- 1. ESign/ Aadhar based eKYC (instant). In this case, you just need your Aadhar card and you can verify the KYC through OTP. 2. Document-based Manual KYC. The documents required ...
Why should I invest in a toll free number for my business?
Toll free numbers have been in use since long and some very successful business empires have prospered by incorporating their usage in their daily requirements. And it’s not just about the number being toll free. 1. Increased Sale Studies and survey ...
Should I go for a Virtual Number or a Toll free number?
It is always beneficial for you as a business owner to go for a toll free number as it’s free for your clients and hence invite them to communicate with the organization for free! Incidentally, all the MyOperator toll free numbers are virtual in ...