General
What is the quickest way to send an OTP via a voice call in MyOperator?
⚡Quick answer - Publish a temporary Basic call flow that uses blank audio files for the Welcome, Wait, and Voicemail steps. Incoming calls go straight to voicemail, the caller records the OTP, and you replay the recording from Logs. When should I use ...
What is the correct way to use parameters in the MyOperator app for WhatsApp templates?
⚡Quick answer - Use double-brace placeholders — {{1}}, {{2}}, {{3}} — in your template body (and header text/button URLs if needed). Provide matching sample values in square brackets when submitting the template, then map each column from your ...
Can multiple WhatsApp Business conversation windows be open at the same time—and how are they billed?
⚡Quick answer - Yes — under WhatsApp Business Platform (Meta / WhatsApp), it is possible to have multiple conversation windows open at the same time, and how they are billed depends on their types. When should I use this guide? Read this guide if you ...
What is an Alternate Number in MyOperator, and how do I add or use it?
⚡Quick answer- An Alternate Number is a backup phone number (mobile or landline) assigned to a user in MyOperator. When the primary number is unreachable, busy, or out of network, calls automatically fail over to this Alternate Number, keeping your ...
How do I switch between multiple MyOperator accounts without signing out?
Quick answer - Open your Profile › Switch account on Web, or Menu › Switch account on Mobile, then pick the target account. The interface reloads instantly in that account’s context—no logout required. When should I use this guide? Use it if your ...
How do Input Nodes and Node IDs work in MyOperator IVR, and how do I set them up?
⚡ Quick answer - • An Input Node is the IVR block that captures caller input (DTMF tones or speech), posts that input to your webhook in real time, and then executes the next IVR action based on your webhook’s JSON response. • A Node ID is the unique ...
Can I manage multiple MyOperator accounts at the same time? How do I switch or monitor them side-by-side?
⚡Quick answer - Yes. You can: Link two or more accounts to the same e-mail and switch with one click in the web dashboard or mobile app, or Keep separate sessions open (e.g., Chrome Profile A + Chrome Profile B, or Chrome + Firefox) to watch ...