Billing for WhatsApp
How can I access my WhatsApp Business Account's billing details?
⚡Quick answer - Billing for your WhatsApp Business Account (WABA) is managed entirely in Meta Business Suite. From there, you can download invoices, track payments, and update payment methods. Important: Billing settings are only available via ...
When is WhatsApp Live Chat free, and what triggers it to become a paid conversation?
⚡Quick answer - For Live Chat sessions to function properly via WhatsApp Business API (WABA), your account must: Maintain a positive account balance Be within an active Service conversation window Avoid using templates (which trigger paid ...
What’s changing in WhatsApp pricing on 1 July 2025, and how do I keep service conversations free?
⚡Quick answer - Starting 1 July 2025, WhatsApp will bill per delivered template message—Marketing, Utility, and Authentication—rather than per 24-hour conversation. User-initiated “service” windows remain free for 24 hours, and Free Entry Point (FEP) ...