Billing for WhatsApp
New Update On Change in Meta's WhatsApp Pricing
Quick Answer From 1 October 2026, every non-templated utility or service reply your team sends within the 24-hour customer service window will cost ₹0.13 per message, ending the current “all replies free” rule. 1. What changes on 1 October 2026? • ...
How can I access my WhatsApp Business Account's billing details?
⚡Quick answer - Billing for your WhatsApp Business Account (WABA) is managed entirely in Meta Business Suite. From there, you can download invoices, track payments, and update payment methods. Important: Billing settings are only available via ...
When is WhatsApp Live Chat free, and what triggers it to become a paid conversation?
⚡Quick answer - For Live Chat sessions to function properly via WhatsApp Business API (WABA), your account must: Maintain a positive account balance Be within an active Service conversation window Avoid using templates (which trigger paid ...
What is the pricing structure for the WhatsApp Business API
⚡Quick answer - • After 1 July 2025, Meta bills per delivered template message (Marketing, Utility, Authentication). • User-initiated Service conversations stay free for 24 h; “Free Entry Point” (FEP) chats can stay free for 72 h if you reply within ...