WhatsApp Templates
What are WhatsApp Carousel Templates in MyOperator, and how do I create and send them?
⚡ Quick answer - A WhatsApp Carousel Template is a single, scrollable message that contains 2–10 cards, each with one image or video, a headline (≤ 80 characters), a description (≤ 160 characters), and up to two action buttons. Create it in Dashboard ...
How do I use WhatsApp “Coupon Code Templates” to send one-tap discount codes in MyOperator?
⚡Quick answer - Coupon Code Templates let you add a fixed “Copy Code” button to any Marketing message template. Customers tap once to copy the code (max 15 alphanumeric characters) and paste it at checkout—zero typing required. When should I use this ...
What are Auto-Reply Settings for WhatsApp and how do I configure Greeting and Away messages?
⚡Quick answer - Auto-Reply Settings allow you to send one Greeting message during business hours and one Away message outside business hours—fully automated per WhatsApp number, based on its time zone schedule. Configure Business Hours first, then ...
What are the types of WhatsApp templates available?
WhatsApp Business templates are divided into three Meta-defined categories: Utility, Authentication, and Marketing. These categories guide Meta’s review process and determine when and how messages can be sent to customers. ? 1. Utility Templates ...
How do button types and button organising rules work in a WhatsApp message template?
⚡Quick answer - WhatsApp templates allow either (a) up to 2 Call-to-Action (CTA) buttons—1 Phone + 1 URL—or (b) up to 3 Quick Reply buttons. Mixing CTA and Quick Reply buttons in the same template is never allowed, and all Quick Replies must appear ...
What languages are supported for WhatsApp templates?
⚡Quick answer - MyOperator supports the following three English language variants for template creation: English (default) English (US) English (UK) Each template must be submitted in one of the languages only. Can I Use Other Languages? Officially, ...