Can i use my already existing IVR for OBD?
No, for OBD you need to create a separate IVR that’ll only receive outbound calls. No incoming calls can land on this outgoing IVR.
MyOperator is an initiative towards making call management easy for small and medium sized organizations. It understands how management of phone calls can directly impact customer service. Therefore, it is built to better serve the needs of the customers. The idea is to envision a world where businesses are able to manage, track and record their business calls.
Along with an enthusiastic approach of making call management effective and manageable, our team of over 100 members, strives to find ways to bring in more features of a call management system across industries.
We believe that business relationships can be made sustainable with quality telephony experience leveraging cloud based technologies. We aim to deliver innovation through smarter simpler telephony solutions to the market. Our customers save their time, money and precious resources with better call management and increased operational efficiency. Our uniqueness lies in the simplicity and affordability of the services we offer and we are proud of doing so.
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Can I use my existing number as my business number?
Customer can use their number by forwarding calls on MyOperaor number, but there will be issue (like Forwarding IVR Playing, Calls are disconnecting, Invalid IVR playing) may come after forwarding. In this scenario, the only option is to port the ...
What is the benefit of using an OBD?
The benefit of using an OBD is that it helps in: Saving Time: It automatically generates outbound calls to customers from the contact list queued by you. In other words, if you want to call 100 customers, you do not need to call each customer ...
How can I search if a number/user is already added?
If you want to add a user to your panel, it is always better to check whether he/she is already an existing user. To check, do this! 1. Login to your MyOperator panel and go to “Manage”. 2. Click on the “Users”. 3. Type the name or the number in the ...
How to make outgoing calls via MyOperator (Click to call and Dialer app)
MyOperator is giving facility to make outgoing calls via MyOperator. You and your team can initiate calls from the mobile app, web panel, and CRM MyOperator provides a Caller-ID to make outgoing calls, Caller-ID is the number that displays on ...
Can I use “WhatsApp” facility in my number, which I already transferred the ownership to MyOperator?
Yes, you can use the WhatsApp on your phone. Install the app on your phone. You would need an OTP to activate the app. We will provide the OTP on request.