Can i use my already existing IVR for OBD?
No, for OBD you need to create a separate IVR that’ll only receive outbound calls. No incoming calls can land on this outgoing IVR.
MyOperator is an initiative towards making call management easy for small and medium sized organizations. It understands how management of phone calls can directly impact customer service. Therefore, it is built to better serve the needs of the customers. The idea is to envision a world where businesses are able to manage, track and record their business calls.
Along with an enthusiastic approach of making call management effective and manageable, our team of over 100 members, strives to find ways to bring in more features of a call management system across industries.
We believe that business relationships can be made sustainable with quality telephony experience leveraging cloud based technologies. We aim to deliver innovation through smarter simpler telephony solutions to the market. Our customers save their time, money and precious resources with better call management and increased operational efficiency. Our uniqueness lies in the simplicity and affordability of the services we offer and we are proud of doing so.
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Can I use my already existing IVR for OBD (Outbound Dialer) in MyOperator?
Short answer: No—your inbound IVR cannot be used as-is for OBD. Why? OBD flows are outbound-only, optimized for auto-dial + press-key journeys, pacing, and reporting. You should create a dedicated OBD IVR, but you can reuse audio prompts (greetings, ...
How can I use my existing phone number with a MyOperator IVR?
⚡ Quick answer - You now have only one practical way to use your existing number with MyOperator IVR: 1️⃣ Call Forwarding — Fastest & Only Universal Option You forward your existing number to a MyOperator virtual number. 2️⃣ Porting — Only for ...
Can I use my existing number as my business number?
Yes, you can use your existing number by forwarding calls to your MyOperator number. To enable call forwarding, simply dial: *21*YourMyOperatorServiceNumber# Please note: If you experience issues such as incorrect IVR playback, call drops, or invalid ...
Can I use “WhatsApp” facility in my number, which I already transferred the ownership to MyOperator?
✅ Yes. You can continue to use WhatsApp (personal or business) on your number even after transferring ownership to MyOperator. ? How It Works OTP delivery: To activate WhatsApp, you’ll need a one-time password (OTP). Since SMS from the SIM is ...
What is the benefit of using an OBD (Outbound Dialer)?
Short answer: An Outbound Dialer (OBD) automates large‑scale calling so you can reach many customers quickly and consistently—saving agent time, improving connect rates, and capturing responses at scale. Applies to: Web Dashboard & OBD API • ...