Customer Agreement Form - Terms & Conditions
The terms and conditions mentioned herein shall form the integral part of the accompanying "Customer Application Form" (hereinafter "CAF"). By the act of filling up and signing the CAF, the customer shall be deemed to have read, understood and unconditionally accepted the Terms & Conditions contained herein and further agreed to be unconditionally bound by these Terms and Conditions. The instructions with regard to use of the services offered by VoiceTree Techonlogies Private Limited (hereinafter referred "MyOperator") vide this CAF shall also form part of the terms of conditions and the Customer shall be deemed to have read, understood and accepted them unconditionally.
- The customer/subscriber will be using the products in terms of this terms and conditions for self-usage(for your company) only and shall not transfer the same to any third party without prior written consent and due authorization in writing from MyOperator. Any request for transfer of product/service to any third party shall generally not be entertained as the subscription of product/service are for bona fide personal use only.
- The Customer solemnly declares that it is not performing any telemarketing activities which is in Violation of the Telecom Commercial Communications Customer Preference Regulations (TCCCPR) 2025 & its terms and conditions (as amended from time to time).
- We reserve the right to cancel/reject any application of a customer/subscriber in the event of such a customer/subscriber provides incomplete/incorrect/fabricated information/document in respect of CAF Form or fails to adhere to the terms & conditions contained herein.
- MyOperator reserves the right to seek/verify information from the customer/subscriber, customer's/ subscriber's local reference, its associates, neighbours or any third party at the sole discretion of MyOperator.
- MyOperator may be required to disclose the information pertaining to a customer/subscriber to the Government/Regulatory Authority/security agency. MyOperator reserves the right to disclose the same at its discretion without prior intimation to the customer/subscriber.
- The Subscriber shall intimate in writing any change of name, address, title or constitution to MyOperator within seven days of such change being made along with a copy of the document as a proof of the same. In the event of such a change not being intimated to us within the time frame as stated above, We shall have the right to proceed against the subscriber by disconnecting the service and recovering its dues.
- The customer/subscriber hereby expressly agrees that MyOperator has the right to change the terms and conditions contained herein, whether or not such change is necessitated by reasons of Government/Authority direction.
- MyOperator has right to terminate the service at any time with or without cause as per TRAI Guidelines.
- This agreement shall be subject to Delhi High Court.
- MyOperator, at its sole discretion, without any liability whatsoever, may refuse, limit, suspend, vary or disconnect the service made available to subscriber, in whole or in part, at any time, for any reason determined by us, including but not limited to:
- Government's, Court's order, TRAI Rules, Regulations, orders, directions, notifications, etc., including changes thereto prohibiting and/or suspending the rendering of such services;
- To combat potential fraud, fraud, wilful destruction;
- If the service is used in any manner, which violates any law or Government order/directions etc., or adversely affects or intervenes in any manner,
- Any discrepancy/incorrect particulars/details provided by the subscriber in the CAF;
- Breach of any term or condition of this agreement by the subscriber;
- Force majeure circumstances;
- Terms for outgoing are available here
- Terms and conditions available here
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