How can I transfer Live calls/IVR calls through mobile keypad?
Live Call Transfer Auto-dialing feature is an advanced feature added which ensures auto - connectivity of calls in case a user is busy or is unavailable to take calls.
This is how it works:
Suppose, you have caller A and 2 MyOperator Users, B and C. A calls B and the user B transfers the call to User C by dialing his / her extension say *2 10 and connects to the call and disconnects his own call.
In case User C is busy on another call and is unable to receive calls, there would be an auto-dialing, connecting to User C. This shall repeat 2 times before automatically getting disconnected after that.