How do I upload my list of contacts in the OBD?

How do I upload my list of contacts in the OBD?

As of now, you cannot upload your contact list but you can queue all the contacts through our API.

MyOperator is an initiative towards making call management easy for small and medium sized organizations. It understands how management of phone calls can directly impact customer service. Therefore, it is built to better serve the needs of the customers. The idea is to envision a world where businesses are able to manage, track and record their business calls.

Along with an enthusiastic approach of making call management effective and manageable, our team of over 100 members, strives to find ways to bring in more features of a call management system across industries.

We believe that business relationships can be made sustainable with quality telephony experience leveraging cloud based technologies. We aim to deliver innovation through smarter simpler telephony solutions to the market. Our customers save their time, money and precious resources with better call management and increased operational efficiency. Our uniqueness lies in the simplicity and affordability of the services we offer and we are proud of doing so.

    • Related Articles

    • How to upload a contact list in MyOperator

      Short answer: You can bulk‑upload contacts from a CSV/XLS file in the Web Dashboard. OBD campaigns don’t accept manual uploads; use the OBD API instead. Applies to: Web Dashboard (latest UI) • Role required: Admin or user with Contacts → Manage ...
    • What is the benefit of using an OBD (Outbound Dialer)?

      Short answer: An Outbound Dialer (OBD) automates large‑scale calling so you can reach many customers quickly and consistently—saving agent time, improving connect rates, and capturing responses at scale. Applies to: Web Dashboard & OBD API • ...
    • Is OBD similar to the Click ‘O’ Call feature?

      Short answer: No. They solve different problems. Click ‘O’ Call is a 1‑to‑1, agent‑initiated call you trigger from the dashboard/CRM to instantly connect an agent with one customer. OBD (Outbound Dialer) is an automated, 1‑to‑many system that dials a ...
    • Can I use my already existing IVR for OBD (Outbound Dialer) in MyOperator?

      Short answer: No—your inbound IVR cannot be used as-is for OBD. Why? OBD flows are outbound-only, optimized for auto-dial + press-key journeys, pacing, and reporting. You should create a dedicated OBD IVR, but you can reuse audio prompts (greetings, ...
    • Can I upload contacts?

      Yes, you can upload contacts on your MyOperator panel. Just follow the steps mentioned below: 1. Login to your MyOperator panel and click on “Manage” at the top. 2. Go to functionality, click on “Contacts”. 3. Click on "Upload contacts" and select a ...