Go to Manage → Billing → Invoices, filter by month/date, and click Download PDF next to the invoice you need. Each PDF is GST‑compliant and includes your plan charges and tax breakdown.

Table of contents

• Who this is for
• Before you start (prerequisites)
• Step-by-step: Download your invoice (web)
• What’s inside the invoice PDF
• Troubleshooting & edge cases
• FAQ
• Related articles
• Structured data (SEO)

Who this is for

Billing admins, finance teams, and account owners who need GST-compliant invoices from MyOperator for accounting or reimbursement.

Before you start (prerequisites)

1. You can sign in to your MyOperator dashboard.
2. You have Billing access (Account Owner or Billing Admin).
3. Your billing details (business name, address, GSTIN) are up to date.

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Step-by-step: Download your invoice (web)

1. Sign in to your MyOperator dashboard.
2. Click Manage in the top menu.
3. In the left sidebar, open Billing → Invoices.
4. Use the month selector or date filter to find the invoice you need.
5. Click Download PDF next to the desired invoice entry.

Expected result

• Your browser downloads a .pdf file of the selected invoice.
• The PDF opens in your default viewer and is ready to share with finance or file for records.

What’s inside the invoice PDF

Each invoice typically includes:

• Invoice number and date
• Your GSTIN (if provided)
• Business name and contact details
• Plan name and charges
• Tax breakdown (CGST, SGST, IGST)
• Total paid amount

Troubleshooting & edge cases

Missing invoice
• If the invoice for a period is missing, wait up to 24 hours after month‑end or payment. Processing can delay availability.

Wrong billing info on the invoice
• Update your details under Manage → Billing → Settings. Changes apply to future invoices. Prior invoices generally cannot be retro‑edited.

Can’t open the PDF
• Ensure a PDF viewer is installed. Try saving the file first, then opening it from your downloads folder.

No access to Billing
• Ask your Account Owner to grant Billing permissions or download on your behalf.

Need a duplicate copy
• Re-download the invoice from Billing → Invoices at any time. The file is identical to the original.

Still stuck?
• Contact Support with your account ID, invoice month, and (if applicable) the payment date/transaction reference.

FAQ

Where can I find past invoices?
All historical invoices appear under Manage → Billing → Invoices. Use the date filters to navigate to earlier periods.

Are these invoices GST‑compliant?
Yes. Invoices include GSTIN (if provided) and a full tax breakdown (CGST/SGST/IGST) suitable for accounting.

Can I change the company name or GSTIN on an existing invoice?
No. Update Billing → Settings to correct details for future invoices.

Can I export all invoices at once?
Bulk export may not be available in all plans. If you need a bulk set, contact Support with the required date range.

Is a receipt different from an invoice?
Yes. An invoice requests/records charges for a period; a receipt confirms payment. Ask Support if you need a payment receipt copy.

Related articles

• Update billing details (GSTIN, address, contact)
• Download payment receipts
• View your plan and charges

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