How can I download my monthly statement in the MyOperator dashboard?
⚡Quick answer -
You can download your monthly billing statement from the MyOperator Dashboard. The statement provides details of recharges, usage, taxes, and invoices, making it useful for audits and maintaining accurate financial records.
1. What is the monthly statement?
A monthly statement is a detailed description of allowed and used feature information in the plan. It also describes the prepaid amount remaining in the account, along with adjustments for all paid amounts and the due balance.
2. Steps to Download Your Monthly Statement
- Log in to your MyOperator Dashboard.
- From the left-hand menu, select Billing.
- Click the Monthly Statements tab.
- Select the specific period you want.
- Click on the statement to download a PDF or click the Export option next to it.
- Enter the mail Id to send logs.
Alt text: Billing page
Alt text: Export monthly statements
3. What’s Included in the Monthly Statement PDF?
Section | Description |
Opening Balance | Amount carried forward from the previous cycle |
Recharge History | All payments made during the selected month |
Usage Summary | Call minutes, WhatsApp credits, and campaign volume |
Tax & TDS Details | GST breakdown and TDS adjustments (if applicable) |
Closing Balance | Remaining account credit at the end of the billing cycle |
4. Common Issues & Fixes
- Statement not available? Wait up to 24 hours after the month-end for it to generate.
- Incorrect billing details? Update them under Billing > Settings.
- Need correction or resend? Email accounts@myoperator.com with your account ID and month.
5. What You Can Expect
- Quick access to downloadable, GST-compliant PDF statements.
- Transparent details of all credits, usage, and taxes.
- Reliable documentation for auditing and finance teams.
6. Need Help?
For billing statement issues, contact MyOperator Accounts Support at accounts@myoperator.com or use the in-app chat.
Related Articles
How do I download a call recording from MyOperator?
⚡Quick answer - Open Call Logs → open the desired call → click Download next to the player. An MP3 file is saved to your device. When should I use this guide? Use it to save a single recording for training, dispute resolution, or compliance review. ...Is After-Call SMS chargeable in MyOperator, and how can I estimate the monthly cost?
⚡Quick answer - Yes. After-Call SMS is a paid add-on. Your cost depends on: (1) the edition/plan you’re on, (2) whether you run the feature in One-way mode (caller or user) or Two-way mode (caller and user), and (3) any per-SMS usage your plan bills ...Where can I download my GST-compliant MyOperator invoice, and what information does it include?
⚡Quick answer - Every time you recharge or complete a billing cycle, MyOperator issues a GST-compliant invoice. This document is important for tax filing, audits, and financial reconciliation. How to Access Your Invoices Log in to your MyOperator ...How do I use the new MyOperator Dashboard to track missed and received calls?
Quick answer - The new MyOperator Dashboard automatically shows real-time, present-day call performance—including calls received, missed, user activity, region distribution, and traffic trends. Just log in, and the Dashboard appears as your default ...How do I view and filter Call Reports in MyOperator?
⚡Quick answer - Open Web Panel → Reports to visualise call volume, answer rate, and on-call time. Adjust filters (date, grouping, call type) at the top to get the metrics you need. A summary view is also available in the mobile app. When should I use ...