How can I download my monthly statement in the MyOperator dashboard?

How can I download my monthly statement in the MyOperator dashboard?

⚡Quick answer -

You can download your monthly billing statement from the MyOperator Dashboard. The statement provides details of recharges, usage, taxes, and invoices, making it useful for audits and maintaining accurate financial records.

1. What is the monthly statement?

A monthly statement is a detailed description of allowed and used feature information in the plan. It also describes the prepaid amount remaining in the account, along with adjustments for all paid amounts and the due balance.

2. Steps to Download Your Monthly Statement

  1. Log in to your MyOperator Dashboard.
  2. From the left-hand menu, select Billing.
  3. Click the Monthly Statements tab.
  4. Select the specific period you want.
  5. Click on the statement to download a PDF or click the Export option next to it.
  6. Enter the mail Id to send logs.

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Alt text: Billing page

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Alt text: Export monthly statements

3. What’s Included in the Monthly Statement PDF?

Section

Description

Opening Balance

Amount carried forward from the previous cycle

Recharge History

All payments made during the selected month

Usage Summary

Call minutes, WhatsApp credits, and campaign volume

Tax & TDS Details

GST breakdown and TDS adjustments (if applicable)

Closing Balance

Remaining account credit at the end of the billing cycle

4. Common Issues & Fixes

  • Statement not available? Wait up to 24 hours after the month-end for it to generate.
  • Incorrect billing details? Update them under Billing > Settings.
  • Need correction or resend? Email accounts@myoperator.com with your account ID and month.

5. What You Can Expect

  • Quick access to downloadable, GST-compliant PDF statements.
  • Transparent details of all credits, usage, and taxes.
  • Reliable documentation for auditing and finance teams.

6. Need Help?

For billing statement issues, contact MyOperator Accounts Support at accounts@myoperator.com or use the in-app chat.

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