Simply click on logs, you can search specific log by entering a service number or user or department in the search field. For example, if we search number-wise, we get the list of calls with these numbers, which will be received calls from that number as well as dialled calls to that number. We can also search user wise. This is the user that is added in this panel, so we have again searched user wise, and department wise. Search support as a department, so we can clearly see calls received in support.
⚡Quick answer - Open Call Logs → use the Search bar (phone number, user, department, service number) plus Filters (date, direction, status) to pinpoint any call in seconds. MyOperator provides two types of filters to help you narrow down and analyse ...
⚡Quick answer - Call Logs is your real-time ledger of every inbound, outbound, missed, and voicemail call handled on your MyOperator numbers. From the Web Panel sidebar, click Call Logs to search, filter, export, and audit call details. When should I ...
⚡Quick answer - Most “missing logs” issues boil down to one of four things: Filters or date-range exclude the data. Your role lacks “View Logs” / “View Team Logs” permissions. The MyOperator mobile app hasn’t synced yet (for mobile logs). Account, ...
Table of Contents When should I use advanced filters? Prerequisites Quick‑start (30 sec) Step‑by‑step guide Expected results Troubleshooting & edge cases Related articles Need more help? 1. When should I use advanced filters? Use advanced filters ...
MyOperator offers you a call tracking solution, wherein the received, missed, and connected calls of your team are tracked and shown on your MyOperator Web App. These calls are displayed in the "Logs" section, which is available on the top black ...