What are the different SMS parameters that can be added in an after call SMS template?
The different SMS parameters that can be added in an after call SMS template are:
Your IVR Number
Brand name of your company
Name of user who received that call
Email id of user who received that call
Mobile Number of user who received that call
Time of call
Department name to which the caller got connected to
Name of your company
After call SMS billing
MyOperator Lite editions Type of SMS Details Charge One way SMS After call SMS notification either to caller or to user INR 200 per channel line per month Two way SMS After call SMS notification to both caller and user simultaneously INR 400 per ...
After call SMS- content guidelines
After call SMS are transitional SMS by which you can notify your callers/customers as well as users about the calls to your MyOperator business number. Since these are transactional SMS, you cannot add any promotional content to your SMS template. ...
After call SMS (Custom)- Rule Overlap
Users can create multiple rules based on different criteria like a particular user or department to which the call was routed, incoming/outgoing, connected/missed, etc. Because of the customization, there are scenarios where two or more different ...
How can I enable/disable after call SMS?
1. Go to “Manage” from the MyOperator dashboard. 2. Click on “After call SMS”. 3. Click on “Edit” in the feature status. 4. Enable/disable the feature for users from the drop-down menu. 5. Enable/disable the feature for callers from the drop-down ...
How is MyOperator Toll Free number different from the Toll free numbers provided by telecom operators?
MyOperator toll free numbers come along with a cloud-based call management software, that help you track and record the calls that you receive on your toll-free number. It also gives you a complete report of all the calls connected and missed, ...