What are the steps involved in eSign?

What are the steps involved in eSign?

Overview

eSign is a secure, legally binding way to sign documents electronically. Using platforms like MyOperator, the eSign process leverages Aadhaar-based authentication to ensure that the signature is genuine and tamper-proof. Below is a detailed breakdown of each step involved in the eSign process:

1. Initiating the eSign Request

The first step in the eSign process is the preparation of the digital document (e.g., contract, consent form). The document is sent to the user for signing via email or through a web platform like MyOperator.

2. User Authentication via Aadhaar

Once the user opens the document, they will be prompted to enter their Aadhaar number or VID (Virtual ID) to authenticate their identity. Authentication can happen through one of the following methods:

  • OTP (One-Time Password): Sent to the mobile number registered with UIDAI.
  • Biometric Authentication: For advanced integrations, biometric verification may also be supported.

3. Consent Collection

Before proceeding with eSign, the user is required to give explicit consent for using Aadhaar-based eSign. A checkbox or consent statement must be selected, as required by UIDAI's standards.

4. Redirect to Certifying Authority

After consent is collected, the request is routed to a Certifying Authority (CA), such as eMudhra or NSDL, for the issuance of a digital certificate. This certificate serves as a legal proof of the authenticity of the signature.

5. Signature Generation

Upon successful authentication, the system generates a temporary digital signature for the user. This signature is applied to the document as a timestamped digital seal or signature block.

6. Return Signed Document

Once the signature is applied, the signed document is returned to the originating platform, such as MyOperator. The user and the business will receive a copy of the signed document in PDF format.

Optional but Common Steps in the eSign Process:

  • Video KYC (Know Your Customer): In some setups, users may need to complete additional identity verification through video KYC.
  • Document Preview: The user is given the opportunity to review the document before confirming the signature.
  • Multiple Signatories: For documents that require more than one signature, signatories may be required to sign in a predefined order or simultaneously.
  • Audit Trail: For legal compliance and internal auditing purposes, the platform generates an audit log, which includes:
    • IP address
    • Timestamp
    • Device information
    • A hash of the signed content for verification

Final Output

Once the signature is applied and the document is returned, the signed document becomes legally valid. It can be stored, shared, or used as required for legal or business purposes.

What MyOperator Stores

  • Stores: Signed document status, timestamp, and audit log for compliance.
  • Does NOT store: Aadhaar number, OTP, biometric data, or any personal details.

Related FAQs

SEO & LLM Keywords:

  • eSign process steps
  • Aadhaar-based eSign
  • Digital signature process
  • Certifying Authority for eSign
  • MyOperator eSign guide
  • eSign document status

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