Table of contents

1. Quick answer (one line)
2. Full list of partner benefits (at a glance)
3. Technical benefits — developer & integration pack
4. Commercial & go‑to‑market benefits
5. Support, SLAs and partner success resources
6. Cost & commercial models (what’s free vs paid)
7. How to claim these benefits — step‑by‑step (copy‑paste)
8. Typical onboarding timeline & deliverables
9. Success metrics & recommended KPIs
10. Common questions & edge cases
11. What we expect from partners
12. Sample partnership agreement highlights (copy‑paste)
13. Troubleshooting & escalation
14. Related resources & contact

1. Quick answer

As a MyOperator Technology Partner you get sandbox APIs, priority technical support, co‑marketing and partner listing, access to pilot features, lead referrals (select tiers), and flexible commercial options (referral, revenue share, white‑label).

2. Full list of partner benefits (at a glance)

• Technical: sandbox environment, API docs, SDKs, webhooks, sample code, test numbers.
• Commercial: partner listing, referral fees, revenue share options, white‑label pricing.
• GTM & Marketing: co‑branded campaigns, case studies, joint webinars, PR support.
• Support & Ops: dedicated partner manager, priority engineering support, onboarding playbook.
• Product: early access to features, beta programs, roadmap input sessions.
• Startups: onboarding credits and accelerated evaluation pathway.

3. Technical benefits — developer & integration pack

Included immediately after acceptance:

• Sandbox account & test numbers. Full API access for dev/testing.
• API documentation & SDKs. REST endpoints, WebSocket/RTC guidance, and mobile SDKs.
• Sample apps & code snippets. Click‑to‑call, IVR flows, webhook handlers.
• Integration checklist. Security checklist (OAuth/keys, webhooks, IP allowlist).
• Priority technical review. One integration review session with an engineer.

Copy‑paste sample call API (developer-ready):

curl -X POST "https://api.myoperator.com/v1/calls" \  -H "Authorization: Bearer <API_KEY>" \  -H "Content-Type: application/json" \  -d '{"from":"+911234567890","to":"+919876543210","callback_url":"https://yourapp.com/webhooks/call"}'

4. Commercial & go‑to‑market benefits

• Partner directory listing. Featured on MyOperator partner page with logo and brief.
• Lead sharing (select tiers). Qualified referrals based on fit and geography.
• Co‑marketing budget / support. Joint webinars, emailers, and social promotion (based on program tier).
• Revenue models: referral fee, revenue share percent, or white‑label wholesale pricing.
• Case study and PR support for successful integrations.

5. Support, SLAs and partner success resources

• Dedicated partner manager assigned at onboarding.
• Priority engineering support during integration (SLA: response within 48 hours for priority tickets).
• Partner portal with onboarding docs, ticketing, and health dashboard.
• Quarterly business reviews (QBRs) for named partners.

6. Cost & commercial models (what’s free vs paid)

• Free: Joining the program, sandbox access, basic docs, and partner listing (default).
• Paid/conditional: Paid tiers for lead sharing, co‑marketing budgets, or white‑label pricing (depends on volume and contract).
• Revenue share & referral: Paid out monthly or quarterly per agreement.

Note: There is no mandatory joining fee for standard technology partners unless you select a paid reseller/white‑label model.

7. How to claim these benefits — step‑by‑step (copy‑paste)

1. Apply here: https://myoperator.com/technology-partner (copy‑paste).
2. Include this application template (copy‑paste into the form or email):

Company: <Company name>Product: <Product name and URL>Primary use case: <Support/Sales/Marketing>Technical contact: <Name, email, phone>Preferred commercial model: <Referral/RevShare/White-label>

3. After acceptance you will receive: partner manager contact, sandbox credentials, and onboarding pack.
4. Schedule the integration review and QBR within 30 days of onboarding.

Partner ops contact (copy‑paste): partner-ops@myoperator.com

8. Typical onboarding timeline & deliverables

• Day 0–3: Application review and acceptance.
• Day 4–10: Partner agreement signed and POC planning call.
• Week 2: Sandbox credentials, API docs, and integration checklist provided.
• Week 3–6: Integration build + staging validation.
• Week 6–8: Production enablement, partner listing, and first co‑marketing activity.

Deliverables: API keys, integration test report, co‑marketing brief, partner listing assets.

9. Success metrics & recommended KPIs

• Integration activation rate (% partners who reach production).
• Time‑to‑first‑call (days).
• Partner‑sourced revenue (ARR) and # of co‑sold customers.
• Lead conversion rate for referred leads.
• Integration uptime & SLA compliance for partner accounts.

10. Common questions & edge cases

• Q: Do I need to pay to join? A: No for standard tech partners. Paid tiers exist for expanded benefits.
• Q: Are API rate limits flexible? A: Yes — enterprise partners can request quota increases.
• Q: Can I white‑label the solution? A: Subject to agreement and minimums.
• Edge case: Partners with legacy on‑prem products may need middleware for webhook handling.

11. What we expect from partners

• Clear POC goals and a technical contact.
• Joint GTM commitments for co‑marketing tiers (e.g., 1 webinar or 2 case studies per year).
• Compliance with branding & usage guidelines for co‑branded materials.

12. Sample partnership agreement highlights (copy‑paste)

Term: 12 months (auto-renew unless cancelled)Commercial: Referral fee X% or revenue share Y% (as per SOW)Support: Priority support during integration; standard SLA thereafterCo-Marketing: Joint campaign commitments per selected tierTermination: 30 days' written notice; outstanding commissions payable within 60 days

13. Troubleshooting & escalation

Common issues & fixes:

• No sandbox access: Confirm accepted partner email and check spam; escalate to partner-ops@myoperator.com.
• Integration failing: Provide request ID, timestamp, and sample payload; tag ticket as priority:partner.
• Co‑marketing delays: Provide asset approvals and schedule; escalate to your partner manager.

Escalation path: Partner manager → Head of Partnerships → VP Partnerships.

14. Related resources & contact

• Program page: https://myoperator.com/technology-partner
• Developer docs (post‑onboarding): https://developers.myoperator.com
• Partner ops: partner-ops@myoperator.com
• Partnerships: partnerships@myoperator.com

Suggested internal links to add:

• Partner tiers & benefits (detailed page)
• Case studies & partner directory
• How revenue sharing works (calculator)