What if I want to customise a plan for my business?
How do I customise a subscription plan for my business?
In a hurry?
- Sign in → Billing ► Plans
- Click Request a Custom Plan
- Fill the short form and press Submit
- A Success specialist contacts you within 1 business day
When should I choose a Custom Plan?
Choose this option if you need any of the following:
- 2,000 active users
- Extra-large API quota
- Annual or multi-year invoicing
Prerequisites
- Owner or Billing Admin role
- Latest invoice paid
- Your company’s legal entity name and VAT / GST ID
Step-by-step
Step | Action | Result |
1 | Go to Settings ► Billing and click Plans. | Plan cards are displayed. |
2 | Click Request a Custom Plan under the Enterprise card. | A short web form opens. |
3 | Complete the form (users, add-ons, notes) and click Submit. | Confirmation banner: “Thanks! Our team will reach out within one business day.” |
4 | Keep an eye on your inbox and spam folders for an email from sales@yourco.com. | You receive pricing, contract, and a secure payment link. |
What happens next?
A Success specialist reviews your requirements and emails a tailored quote.
You can accept the quote online; your workspace is upgraded instantly.
Troubleshooting
Symptom | Cause | Fix |
No email after 24 h | Spam filter blocked message | Add support@myoperator.com to allowed senders and reply to ticket #123456 in your dashboard. |
“Button disabled” | You’re not a Billing Admin | Ask an Admin to grant you the Billing role. |
Need more help?
- Chat (24 × 7): Settings ► Help ► Live Chat
- Email: support@myoperatorcom
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