What is the process of booking a Business number?

What is the process of booking a Business number?

Reserving a toll-free or virtual mobile number lets customers reach you directly while every call is logged in your MyOperator dashboard.

Prerequisites

  • You have upgraded from a Demo to a paid plan (Dashboard ▸ Complete the setup).
  • You are signed in at https://app.myoperator.com.
  • You’ve added a payment method (required for VIP numbers).

30-Second Cheat-Sheet

  1. Dashboard ▸ Complete the setup ▸ Number selection
  2. Pick a Toll-free or Mobile tab → Reserve Now
  3. See the green banner “Number reserved successfully.” Done!

Step-by-Step Guide

1 · Open the Number-Selection Wizard

  1. From the left menu, choose Numbers ▸ Buy New.
  2. The Number selection panel opens.

2 · Choose Your Number Type

Type

Best for

Cost

Toll-free (1800/1860)

National reach

Included

Mobile (10-digit)

Local presence & SMS

Included

VIP Numbers

Memorable vanity numbers

One-time fee displayed

Select a tab and click Save & Continue.

3 · Search or Browse

  • Browse the default list, or
  • Click Want to search more? and type a pattern (e.g., “9000”).
Tip: Add multiple options to your Wishlist before deciding.

4 · Reserve and Confirm

  1. Open Wishlist, tick the number, and press Reserve Now.
  2. Review the cost (VIP fee, if any) ➜ Confirm.
  3. A confirmation page appears: “Number reserved successfully.”

5 · Verify Activation

Find the number under Numbers ▸ Manage with status Pending Activation.
Activation completes in ≤ 15 minutes; you’ll get an email once active.

Expected Outcome

  • The chosen number displays Active in Numbers ▸ Manage.
  • Incoming calls to this number now route through your published call flows.

Troubleshooting

Issue

Why it happens

How to fix

“Number already taken”

Another user reserved it first

Click Refresh list and select a new number

VIP payment fails

No card on file

Add a card under Billing ▸ Payment Methods

No confirmation email

Filtered to spam

Whitelist @myoperator.com or check spam folder

Next Steps

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